Client Project Manager

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions-creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth-turning every customer interaction into a moment of clarity, confidence, and connection.

Project Manager must have the ability to work with fixed and urgent deadlines, proven ability to follow and leverage a standard project management methodology, create, manage, and maintain complex project plans alongside a matrixed team including a technical lead and solutions product consultant. The Project Manager actively manages the delivery of the project while ensuring the project has sufficient governance, infrastructure, financial management, resource management and planning to successfully deliver scope within schedule and budget. Throughout the life cycle of the project, this role is expected to engage key stakeholders and leaders across the internal and client organization to provide project leadership.

This position requires significant client, internal cross-team, and third-party vendor coordination, excellent written and communication skills, and the ability to drive collaborative discussions with all key stakeholders to manage and meet expectations. Further, the position requires the need to communicate at many organizational levels, create effective cross functional relationships and successfully plan and execute services change and release management across the business. Requires strong Project Management skills and abilities to understand and develop a support strategy and focus at a detailed level on multiple strategic projects simultaneously.

Job Functions:

· Manage, monitor, and control project scope and baseline to ensure delivery is compliant.

· Develops, manages, and maintains project plan and schedule, agreement and proposal in conjunction with key stakeholders to ensure timely completion of projects, within budget.

· Manages aspects of the project including but not limited to research, analysis, documentation, design/development, testing, negotiation, problem resolution, training, status reporting, implementation, deliverables, project closing and post-rollout review/audit.

· Establishes and reviews business control requirements.

· Delivers quality reviews and solve any deficiencies.

· Manages project issues and risks (technical and non-technical) through identification, evaluation, tracking, communication and mediation.

· Develops and presents project documentation with all project stakeholders.

· Obtains needed resources, establishes project team and delegates individual responsibilities.

Knowledge & Skills:

· BA/BS degree and 2+ years of related experience.

· Strong interpersonal skills are needed to work well with a talented team.

· Strong communication skills, verbal, written and presentation.

· Strong Project Management skills, experience with Waterfall and Agile methodologies.

· Agile and/or PMP certification, a plus.

· Proficiency with Smartsheet or equivalent project management tools.

· Must be able to work in a complex, dynamic team environment with minimal supervision and possess good organizational skills.

· Knowledge of technical product capabilities.

· Ability to interface with all levels of management, internal departments, and clients to understand product requirements and communicate product abilities.

· Ability to organize, prioritize, and handle multiple assignments daily.

· Strong negotiation skills to manage project scope, risks, and issues.

· Skilled in determining basic budgets and controlling costs.

Statement to Third Party Agencies

To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.