Technical Consultant (D365 CE) SA

• Join a leading Solutions Provider driving innovation and transformation for our customers
• Gain exposure to enterprise digital transformation projects
• Join a collaborative, high-performing team focused on continuous learning
• Avail flexibility to work from home 2 days a week - Adelaide location preferred, open to other locations

About Us

At Canon Business Services, we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.

What makes Canon Business Services different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

About the Role

The Technical Consultant plays a key role in developing, supporting and enhancing Microsoft Dynamics 365 CE and Power Platform solutions for a diverse customer base. Working across the full project lifecycle, you will collaborate with customers, stakeholders and delivery teams to build scalable business applications, automate processes and help organisations maximise the value of Microsoft's modern business application platform. The role offers a balance of project delivery, solution enhancement, customer engagement and ongoing technical development.

Scope of the Role

• Contribute to developing and supporting Dynamics 365 CE and Power Platform solutions
• Deliver Power Apps, Power Pages and Power Automate implementations aligned to Microsoft best practices
• Participate in requirements gathering, workshops, agile ceremonies, testing and go-live activities
• Develop technical documentation and contribute to solution design and remediation planning
• Provide application support and maintenance in accordance with agreed service levels
• Collaborate closely with customers and internal delivery teams to achieve successful project outcomes
• Identify opportunities for continuous improvement and innovation across customer environments
• Share technical knowledge, lessons learned and best practices across the broader team
• Attend customer sites when required

About you

You are a technically capable consultant who enjoys solving business challenges through modern Microsoft technologies. You combine strong development skills with a collaborative approach and are comfortable engaging directly with customers throughout project delivery and support activities. Key Skills and Experience include:

• 3+ years' experience developing solutions using Microsoft Dynamics 365 CE and Power Platform
• Strong experience with Power Apps, Power Pages and Power Automate
• Experience working across Dynamics 365 modules such as Sales, Customer Service, Customer Insights, or Field Service
• Experience with Microsoft .NET, Visual Studio, Azure DevOps and related development tools
• Strong analytical, troubleshooting and problem-solving skills
• Ability to produce high-quality technical and customer-facing documentation
• Experience providing customer-facing support and consulting services
• Knowledge of PCF development, Azure integrations, build pipelines or DevOps deployment practices will be highly regarded
• Microsoft certifications such as PL-200, PL-400 or Dynamics 365 certifications will be advantageous

What Is In It for You

In return, you'll have the opportunity to work on meaningful Microsoft technology projects that help organisations transform the way they operate. You'll be supported by a collaborative team environment that encourages professional growth, continuous learning and certification development. We offer flexible working arrangements, exposure to a variety of customers and industries and the chance to build your career within one of Australia's leading technology and business services organisations. When you join Canon Business Services, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support. Benefits include but not limited to:

• Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day
• Training and development opportunities to help you bring your goals to life
• Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
• Canon products offered at discounted rates
• Education assistance to support the cost of any external training that gives you new skills for your job

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.