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Capco is a management and technology consultancy founded in 1998 that works exclusively for the financial services industry, covering banking, capital markets, wealth management, insurance and payments. Unlike the broad generalist consultancies it deliberately stays within one sector, which is how it competes for regulatory, risk and core banking transformation work against much larger firms. Headquartered in London with delivery centres across Europe, North America and Asia and a large engineering presence in Poland, the firm has been owned by the French IT services group Wipro since 2021.

Job Title: Learning & Training

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 byAvtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

    • Key Responsibilities

      • Develop and deliver the Workstream 2 training and communications plan.
      • Assess stakeholder impacts and identify training needs across roles, functions and regions.
      • Create clear training materials, process guidance, communications and leadership briefings.
      • Coordinate delivery through virtual, classroom and digital learning channels.
      • Support communications relating to new TPRM roles, processes, governance, controls and systems.
      • Work with subject-matter experts to ensure content is accurate, consistent and aligned with the Target Operating Model.
      • Track training completion, engagement, feedback and readiness, escalating adoption risks where required.
      • Maintain training materials and communications to support transition into business as usual.

      Key Requirements

      • Experience in training, communications, change management or business readiness within a large, complex organisation.
      • Experience supporting operating model, risk, regulatory or transformation programmes.
      • Strong written communication, presentation and content-development skills.
      • Ability to translate complex processes and policies into clear, practical guidance.
      • Strong stakeholder-management skills, including experience working across global and cross-functional teams.
      • Knowledge of TPRM, Procurement, Risk or Financial Services is highly desirable.
      • Experience using learning-management, collaboration or digital communication tools.
      • Strong organisation skills and the ability to manage multiple deliverables and deadlines.
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