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Location
In office (Kuala Lumpur)
Seniority
Senior · 5+ years exp
Overview
Company
Impact
Profile match
Capco is a management and technology consultancy founded in 1998 that works exclusively for the financial services industry, covering banking, capital markets, wealth management, insurance and payments. Unlike the broad generalist consultancies it deliberately stays within one sector, which is how it competes for regulatory, risk and core banking transformation work against much larger firms. Headquartered in London with delivery centres across Europe, North America and Asia and a large engineering presence in Poland, the firm has been owned by the French IT services group Wipro since 2021.

About Capco

Capco is a global business and technology consultancy dedicated exclusively to the financial services industry. Our consultants bring innovative thinking together with deep, first-hand industry experience to help clients solve their most complex business and technology challenges.

We partner with leading banks, capital markets firms, and wealth & investment managers to deliver transformation across finance, risk & compliance, regulatory change, and technology. With offices across major financial centres in North America, Europe, and APAC, Capco offers the opportunity to work on large-scale, high-impact programmes that shape the future of financial services.

At Capco, collaboration, delivery excellence, and entrepreneurship define how we work and succeed.

Role Overview

As a Project Manager, you will play a critical role in delivering complex transformation initiatives within banking and financial services environments. You will be responsible for end-to-end project leadership, from initiation and planning through to delivery and benefits realization, working closely with senior client stakeholders, delivery partners, and Capco leadership.

This role requires strong ownership, structured thinking, and the confidence to operate in fast-paced, regulated, and stakeholder-intensive environments.

Key Responsibilities

Project Leadership & Governance

  • Initiate and structure projects, securing formal authorization to proceed and defining clear scope, objectives, and delivery approach
  • Engage proactively with Project Sponsors, Steering Committees, and senior stakeholders, ensuring alignment throughout the project lifecycle
  • Establish and maintain robust governance, ensuring adherence to Capco’s Global Change Delivery and Business Transformation frameworks

Planning & Delivery Management

  • Develop integrated project plans covering scope, requirements, milestones, dependencies, resources, budgets, and quality standards
  • Proactively manage delivery constraints, identifying risks, issues, and dependencies, and intervening early to prevent slippage
  • Own and resolve critical risks and issues; escalate effectively with solution-oriented recommendations where required

Change & Benefits Realisation

  • Plan and manage business change activities to ensure a smooth transition from current to target state
  • Ensure stakeholders are ready, willing, and able to operate effectively in the new business environment
  • Monitor benefit realization and take corrective actions to protect intended outcomes

Financial & Performance Management

  • Develop and manage detailed project budgets, tracking variances and taking corrective action as needed
  • Support the development of business cases, including investment rationale, benefits, and financial impact
  • Provide timely, accurate reporting on project status, risks, issues, and performance

Stakeholder & Team Leadership

  • Build strong, trusted relationships with clients, delivery partners, and internal teams
  • Lead and motivate multi-disciplinary, geographically distributed teams, setting clear pace and operating rhythm
  • Promote a high-performance culture, leading by example and removing barriers to delivery success

Quality & Continuous Improvement

  • Maintain effective change control and ensure all baseline changes are formally governed
  • Take accountability for delivery quality, identifying opportunities to improve execution and reduce risk
  • Ensure teams consistently follow quality assurance processes and delivery standards

Experience & Qualifications

Required Experience

  • Minimum 5 years’ experience managing projects within banking or financial services environments
  • Proven track record delivering complex transformation projects or programmes in regulated environments
  • Strong understanding of the end-to-end project lifecycle and best-practice delivery methodologies
  • Demonstrated ability to lead multi-disciplinary teams and manage senior stakeholders with conflicting priorities
  • Confident communicator, able to translate between business, risk, and technology perspectives

Certifications (Advantageous)

  • PMP, PRINCE2, MSP, or equivalent project/programme management certification
  • Six Sigma or similar quality/process certification
  • Professional certifications related to banking or financial services (e.g., ACI, Associate of the Chartered Institute of Bankers)

Why Join Capco?

  • Work exclusively with leading financial services clients on high-impact programmes
  • Be part of a globally connected consulting firm with strong APAC growth momentum
  • Operate in an entrepreneurial, collaborative culture with clear accountability and ownership
  • Accelerate your career through exposure to complex transformations and senior stakeholders
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