QA Lead

Senior QA Lead

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As a QA Lead (Senior-Lead), you will play a critical role in driving quality engineering excellence across complex technology initiatives. This position combines technical leadership, test strategy, stakeholder management, and team mentorship to ensure the delivery of high-quality, scalable, and reliable solutions. You will act as the primary quality advocate across Agile teams, partnering closely with development, product, and client stakeholders to establish testing best practices, accelerate automation adoption, and mitigate delivery risks.

The ideal candidate brings strong expertise in test automation, API testing, Agile delivery methodologies, and quality governance, while demonstrating the ability to lead teams, influence decision-making, and drive continuous improvement in fast-paced enterprise environments.

Responsibilities & Scope

• Lead and participate in internal QA and Development stand-up meetings to ensure alignment on sprint goals, dependencies, and delivery progress.
• Represent the QA function in client-facing meetings, providing quality updates, addressing questions, managing expectations, and proactively communicating risks.
• Provide effort estimations at the Epic level following PI Planning and contribute to release planning activities.
• Drive quality governance across workstreams by ensuring complete test coverage, traceability, and adherence to testing standards.
• Support and mentor QA team members in creating high-quality user stories, test scenarios, test cases, and automation scripts.
• Develop and maintain comprehensive Test Plans in collaboration with Workstream QA Leads and project stakeholders.
• Monitor and track QA execution progress at Epic and Sprint levels, ensuring timely delivery against commitments.
• Own defect lifecycle management, tracking issues across workstreams through validation, resolution, and closure.
• Define, measure, and report automation coverage metrics while identifying opportunities to increase automated testing adoption.
• Provide technical leadership and hands-on support to resolve challenges related to automation frameworks, test design, API testing, and CI/CD integration.
• Ensure appropriate project documentation and knowledge repositories are maintained, including Wiki pages for new features and functionality.
• Lead, coach, and coordinate QA teams, assigning priorities, removing blockers, and supporting professional growth.
• Deliver actionable quality metrics and insights, including API health, defect trends, release readiness, and overall product quality indicators.
• Leverage modern testing tools, automation frameworks, and quality engineering practices to improve scalability and efficiency.

Job Description

As a Quality Engineer, you ensure high quality of software solutions in collaboration with the whole development team. Your focus lies on effective testing, quality in automation, programming and deploying software. Automation of test activities plays an important part in your role. You understand and use the required tooling to support this.

Job Description - Grade Specific

You are an experienced Quality Engineer who can work in various environments. You have demonstrable relevant work experience in Agile projects for clients for at least 3 years. Automation plays an important role in your test activities and you understand and use the tooling to support this.

Your Profile

• Quality Leadership Mindset - Leads with accountability and drives a culture where quality is embedded throughout the software development lifecycle, empowering teams to deliver reliable and scalable solutions.
• Technical Excellence in Quality Engineering - Demonstrates strong expertise in test automation, API testing, CI/CD practices, and modern quality engineering frameworks to accelerate delivery and improve outcomes.
• Collaborative Client Partnership - Builds trusted relationships with stakeholders, communicates with clarity and confidence, and serves as a proactive advocate for quality across business and technology teams.
• Analytical & Continuous Improvement Orientation - Uses data, metrics, and insights to identify risks, optimize testing strategies, and continuously enhance quality processes, automation coverage, and team performance.
• Agile Leadership & Team Empowerment - Thrives in fast-paced Agile environments, mentoring team members, removing obstacles, fostering innovation, and enabling teams to achieve shared goals with confidence and impact.

What you’ll love

• Work on meaningful projects that use technology to solve real-world challenges.
• Internal annual global tech challenges to showcase your skills and help address world issues.
• Access to Capgemini Research Institute assisting organizations in addressing critical questions

Need to know

Career Development in Spanish & English: Training, certifications, and mentorship programs available in both languages to support bilingual growth.

Community Engagement: Participate in local volunteering initiatives, tech meetups, and cultural events that connect you with the Capgemini community.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.