Senior Backend Platform Engineer

ABOUT THE ROLE

We are looking for a highly experienced Backend Platform Engineer to join a team supporting a large-scale conversational and integration platform operating in a complex enterprise environment.

This is not a traditional feature-development role. The primary focus is on maintaining platform reliability, investigating complex production issues, and supporting a highly distributed ecosystem of services, integrations, and data flows.

You will work in an environment where rare and difficult-to-reproduce production anomalies can occur across multiple interconnected services. Success in this role requires deep expertise in NestJS, Redis, and distributed systems, combined with strong ownership and problem-solving skills.

Location: Budapest, Hungary (Hybrid)

This position follows a hybrid working model with 1 day per week onsite presence in Budapest. We are currently considering applicants who are based in Hungary and eligible to work in Hungary.

YOU WILL

• Support and maintain business-critical backend services built with Node.js, NestJS, and Redis
• Investigate complex production incidents, perform root cause analysis, and drive issues through resolution
• Analyze logs, traces, monitoring data, and application behavior to diagnose system anomalies
• Troubleshoot distributed systems, microservices, integrations, and high-volume data flows
• Support and optimize Redis-based workloads, caching strategies, and platform performance
• Collaborate with cross-functional teams to ensure reliability, operational excellence, and continuous improvement
• Participate in on-call rotations and communicate incident impact and resolution plans to stakeholders
• Contribute to knowledge sharing, observability improvements, and platform stability initiatives

YOU HAVE

• Strong hands-on experience with TypeScript, Node.js, NestJS, and Redis
• Experience designing, operating, and troubleshooting microservice-based architectures
• Proven experience supporting production systems and managing live incidents
• Strong debugging, root cause analysis, and problem-solving skills
• Experience with REST API integrations and distributed systems
• Experience working with cloud platforms (preferably GCP)
• Knowledge of monitoring, logging, and observability practices
• Ability to work independently in complex environments with limited documentation
• Strong communication skills and the ability to explain technical issues to both technical and non-technical stakeholders

Nice to Have

• Terraform
• BigQuery
• Event-driven architectures
• CI/CD pipelines
• Conversational platforms or chatbot ecosystems
• AI-enabled platforms and integrations
• React

WHAT YOU WILL LOVE ABOUT WORKING HERE

• Access our education library with 250,000+ courses, certifications, and learning resources;
• Well-being Hub: The global Well-Being Hub connects employees across various facets of well-being: work-life balance, working hours and network growth;
• We value flexibility - hybrid work and flexible hours help you maintain a healthy work-life balance;
• We also offer additional benefits such as Employee referral bonus and Company shares program;