BackOffice Payments Officer

Our Back Office Payments team makes sure every client deposit and withdrawal is processed accurately, securely and on time. As a BackOffice Payments Officer, you will handle daily payment operations and act as a key link between our payment providers, banks and internal teams. You’ll also play a part in supporting new entity launches and crypto-related activity as the business grows.

What you’ll do:

• Process daily payment transactions (funds in and out), making sure they are accurate and on time
• Investigate and resolve payment exceptions, failed transactions and client payment queries
• Communicate with payment service providers and banks to resolve issues and keep operations running smoothly
• Work with the AML, Compliance, Customer Support, Accounting and Sales teams on payment-related tasks
• Monitor transactions for signs of financial crime, including money laundering and terrorist financing, and escalate high-risk activity
• Support new entity launches and new payment activities, including crypto
• Take on additional responsibilities as business needs evolve

What you’ll bring:

• Experience in a payments, operations or back-office role, ideally at a bank, payment provider, fintech or brokerage
• A solid understanding of international payments
• Strong attention to detail and the ability to manage several tasks at once in a fast-paced environment
• Business-level English (B2 or above)
• Willingness to work a flexible shift schedule
• A collaborative, team-first attitude

Nice to have:

• Knowledge of AML and financial crime red flags
• Exposure to crypto payments or digital assets
• Experience with back-office or payment platforms

What you will get in return:

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you-because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.