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Location
In office (Sunderland)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 8, 2026.

Overview
Company
Impact
Profile match
Card Factory is a British specialist retailer of greeting cards, gifts, wrap and party supplies headquartered at Century House in Wakefield, West Yorkshire, that designs and prints much of its own range. Founded in 1997 and listed on the London Stock Exchange since 2014, it operates a chain of around a thousand stores across the UK and Ireland alongside online sales, and its board also carries roles for the Funky Pigeon online card business. It hires store sales assistants and team leaders, maintenance electricians, health and safety advisers, finance analysts, merchandise planners, IT support and performance marketing staff.

About The Role

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

  • Leadership experience - You’ve led teams and know how to bring out their best.
  • Inspiring presence - You lead by example and build a high-performing culture.
  • People-first mindset - You coach, support, and help others grow.
  • Strong communicator - You listen, speak clearly, and bring people together.
  • Tech-savvy - Comfortable using systems to support daily tasks.
  • Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too.

If you're ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.

There’s no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we’ve received enough applications.

No agencies, please.

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