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Salary
≈ $42k – $114k per year (Estimated)
Location
In office (Colchester)
Employment
Contractor

Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on Oct 1, 2026. Care UK scores B on the Alion truth index.

Overview
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Care UK is a private care home operator, headquartered in Colchester, England, running residential, nursing, dementia, respite and end-of-life care homes for older people across the UK. Established in 1982, it operates well over 150 homes, many of them purpose-built, and supports them from a central support centre with in-house recruitment, quality, catering and facilities teams. Its careers site hires care team leaders, housekeepers, cleaners, receptionists and administrators, activities coordinators, gardeners and drivers for individual homes, plus corporate recruitment, credit control and project roles.

12 month fixed term contract

Colchester

Hybrid

Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom.  We are seeking an enthusiastic Credit Controller to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The Role: 

The successful applicant will be responsible for assisting in the provision of an efficient and accurate billing function in a robust control environment to drive improved efficiency of the billing processes and the business as a whole.

Key Responsibilities:

  • Achieve personal cash collections as set by the Credit Control and Billing Manager
  • Review and regularly correspond with all overdue aged debtors and resolve account disputes to ensure timely settlement of debts due to the company.
  • Liaise with homes and Regional Directors to ensure that queries and outstanding issues are resolved promptly.
  • Process customer reconciliations.
  • Escalate all bad debt/legal accounts to the Credit Control & Billing Manager
  • Ensure credit control and systems records are accurate and up to date at all times.
  • Report on monthly performance, sales ledger credit balances and aged debt issues.
  • Enable cash collection opportunities to be maximised.
  • Assist the Credit Control & Billing Manager in implementing procedure and systems improvements.
  • Ensure that all debit bank transactions and refunds are processed regularly.

What We're Looking For:

  • Educated to AAT or qualified experience equivalent.
  • Previous sales ledger, credit control experience
  • Ability to progress claims through litigation and solicitors (Desirable)
  • Methodical, analytical, and logical thinker

Why Join Care UK?

  • Be part of a dynamic and growing organisation dedicated to providing outstanding care.
  • Collaborate with a diverse and talented team in a supportive and inclusive environment.
  • Enjoy a competitive salary and comprehensive benefits package.
  • Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us fulfil yours.  If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!

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