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Salary
≈ $56k – $109k per year (Estimated)
Location
In office (Colchester)
Seniority
Senior
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 5, 2026. First seen by Alion on Oct 2, 2026. Care UK scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Care UK is a private care home operator, headquartered in Colchester, England, running residential, nursing, dementia, respite and end-of-life care homes for older people across the UK. Established in 1982, it operates well over 150 homes, many of them purpose-built, and supports them from a central support centre with in-house recruitment, quality, catering and facilities teams. Its careers site hires care team leaders, housekeepers, cleaners, receptionists and administrators, activities coordinators, gardeners and drivers for individual homes, plus corporate recruitment, credit control and project roles.

Are you looking for a new challenge and ready to take the lead in shaping the future of care?    Care UK is an awarding winning private care company with over 250 care homes across the United Kingdom. We are seeking an enthusiastic Senior Billing Controller to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes, we're on a mission to find exceptional talent to join us on our journey.

The role: The role will demand close liaison with Management and colleagues in other teams to drive improved efficiency of the billing processes and the business. The successful applicant will be responsible for assisting in the provision of an efficient and accurate Billing function in a robust control environment.

Key Responsibilities:

  • Daily support to colleagues in the team to ensure that operational processes and procedures are being followed
  • Act as initial point of escalation for all billing related queries for both the wider Finance Teams and Home Teams
  • Responsible for the timely and accurate processing of all invoicing and credit notes with a strong understanding of the billing nuances across all regions
  • Support a streamlined one way of working for the Billing Team, facilitating best knowledge practice throughout the function across all finance systems ensuring SOX compliance
  • Support the Billing Team Leader and Assistant Billing Manager with driving unbilled income down by working closely with the Billing Controllers
  • Ensure that new billing data is accurately integrated into the billing systems
  • Responsible for validating and approving invoices and credit notes raised by the team in line with the Authority Matrix
  • Assist (as required) in the recruitment and induction of staff, train and support new and existing staff to facilitate and promote best practice
  • Support in the provision and delivery of training programmes for Home Managers and Home Administrators
  • Support the Billing Controllers with complex billing adjustments and queries as required

What We're Looking For:

  • Extensive knowledge and hands-on experience of billing and sales ledger
  • Excellent data management skills
  • Competent MS office user
  • In-depth working knowledge of the Billing platform in CareSys
  • Experience of Agresso Financials

Why Join Care UK?

  • Be part of a dynamic and growing organisation dedicated to providing outstanding care.
  • Collaborate with a diverse and talented team in a supportive and inclusive environment.
  • Enjoy a competitive salary and comprehensive benefits package.
  • Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us fulfil yours.  If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!

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