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Location
In office (Surrey)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Jun 10, 2026. Care UK scores B on the Alion truth index.

Overview
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Care UK is a private care home operator, headquartered in Colchester, England, running residential, nursing, dementia, respite and end-of-life care homes for older people across the UK. Established in 1982, it operates well over 150 homes, many of them purpose-built, and supports them from a central support centre with in-house recruitment, quality, catering and facilities teams. Its careers site hires care team leaders, housekeepers, cleaners, receptionists and administrators, activities coordinators, gardeners and drivers for individual homes, plus corporate recruitment, credit control and project roles.

We have an exciting new role for a Customer Relations Manager based at Orchard Manor Care Home in Windlesham. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Orchard Manor through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

  • Achieve targets for resident occupancy and average weekly fee.
  • Promote the care home and drive enquiries through events, sponsorships, and PR.
  • Communicate accurate information to prospective clients about our facilities, services, and prices.
  • Monitor competitor landscape and identify market opportunities.
  • Collaborate with the Home Manager and Head of Departments.
  • Complete all required reports accurately and on time.
  • Available for evening and weekend meetings and events as required.

What We're Looking For:

  • Consultative sales approach
  • Self-motivated, flexible, and enthusiastic.
  • Collaborative, sharing ideas and information.
  • Highly organised, managing multiple priorities.
  • Customer service oriented.

Why Join Care UK?

  • Dynamic, growing organisation dedicated to outstanding care.
  • Supportive, inclusive team environment.
  • Competitive salary and commission structure alongside a comprehensive benefits package.
  • Make a meaningful impact on residents’ lives.                                                                                                               

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.

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