Account Manager – Client Servicing
First seen by Alion on Nov 12, 2026.
Key Responsibilities
Act as the main point of contact for assigned clients.
Build and maintain strong, long-term client relationships.
Understand client requirements, campaign objectives, and business needs.
Prepare and communicate client briefs to internal teams.
Coordinate with project managers and execution teams to ensure successful campaign delivery.
Follow up on project progress and provide regular client updates.
Handle client feedback, requests, and concerns professionally.
Prepare client presentations, proposals, and campaign reports.
Ensure client satisfaction and identify opportunities to expand existing accounts.
Manage multiple client accounts and maintain clear communication throughout project execution.
Requirements
3–5 years of experience in Account Management or Client Servicing within a Marketing, Advertising, BTL, or Activation Agency.
Previous experience managing clients and coordinating marketing campaigns is mandatory.
Good understanding of BTL marketing, brand activations, and event execution.
Excellent communication, presentation, and interpersonal skills.
Strong client relationship management and problem-solving abilities.
Ability to manage multiple accounts and priorities simultaneously.
Strong follow-up skills and attention to detail.
Very good command of English, both written and spoken.
Proficiency in Microsoft Office, particularly PowerPoint and Excel.
A proactive, responsible, and client-oriented mindset.
Important: Previous client servicing experience within a marketing or advertising agency is mandatory.