Senior Integration Manager - ERP Digital Transformation

Careem is building the Everything App for the greater Middle East - making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.

Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter - one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems - we want people who can make Careem work smarter and move faster.

About The Role

We are seeking an analytical, results-driven Senior Integration Manager - ERP Digital Transformation for Oracle Cloud Integrations & Fusion Applications to spearhead our Oracle integration domain. This role focuses entirely on designing, deploying, and supporting robust solutions within the Oracle Cloud ecosystem. You must have hands-on experience and be personally capable of building, configuring, and troubleshooting integrations, PL/SQL code, and cloud configurations rather than operating purely in an oversight capacity. In this role you will possess extensive expertise in Oracle Integration Cloud (OIC), Oracle Cloud Infrastructure (OCI), Identity & Access Management (Okta/SSO), and Oracle Fusion Cloud modules, demonstrating a strong capability to bridge complex technical workflows and integrations with core business objectives across Finance, HR, Supply Chain, and consumer-facing platforms

What You'll Do

Integration & Cloud Architecture

• Hands-on design, development, and maintenance of secure enterprise integrations between Oracle Fusion Cloud and multiple external platforms (consumer applications, collaboration tools, identity providers, banking systems, and custom systems) using Oracle Integration Cloud (OIC) and REST/SOAP APIs.
• Direct working knowledge of OIC adapter types including REST Adapter, SOAP Adapter, HCM Adapter, FTP Adapter, Local DB (Connectivity Agent), and Callback Integrations, along with XML Bursting for automated report/document distribution.
• Administer and configure Oracle Cloud Infrastructure (OCI), including OCI Vault, OCI Functions, and API Gateways, to build and secure scalable, serverless backend architectures.
• Implement enterprise security protocols, including token-based authentication (JWT Tokens) and certificate-based authentication, across cloud endpoints and system-to-system integrations, including API banking/payment security for external banking communication (e.g., Host-to Host/H2H integrations, Kyriba payment integrations).
• Deploy advanced intelligent automation solutions utilizing Oracle Document Understanding Services, OCR tools, and Generative AI frameworks to extract and structure meaningful information from unstructured data payloads and documents.

Identity, Access & Platform Administration

• Own end-to-end Oracle Identity/IAM platform activities, including Oracle-Okta integration and functional team/attribute mapping, Google SSO and Okta application assignment, and user provisioning/migration during platform upgrades.
• Administer Oracle APEX workspace access and page-level security (grant/revoke access) using custom PL/SQL packages, ensuring least-privilege access across INTEGPROD and other environments.
• Coordinate supplier and internal user identity activities such as password-reset campaigns and access audits tied to Oracle Fusion identity upgrades.

Data Migration & Analytics

• Lead complex, large-scale cloud data migration pipelines and inbound data loading activities using Oracle HCM Data Loader (HDL), Spreadsheet Data Loader (HSDL), and File-Based Data Import (FBDI) frameworks - including hands-on execution of automation runs (e.g., expense/cost account HDL automation) and data reconciliation.
• Develop custom, interactive business intelligence dashboards and complex enterprise reports utilizing Oracle Transactional Business Intelligence (OTBI), OAC, and BI Publisher including catalog/item master and payroll register reporting.
• Configure and optimize advanced delivery features such as XML bursting to streamline automated report distribution and scheduling to corporate clients and internal stakeholders

Application Development & Governance

• Build responsive, custom cloud extensions and interactive forms leveraging the Oracle APEX platform, Visual Builder Cloud Service (VBCS), Application Development Framework (ADF), and Process Cloud Service (PCS).
• Write high-performance, robust PL/SQL code - including complex queries, packages, stored procedures, functions, and database triggers - tailored for cloud system environments and staging environments.
• Define, implement, and enforce strict Standard Operating Procedures (SOPs) for change requests affecting application functionalities, configurations, or data objects. 
• Collaborate directly with cross-functional corporate stakeholders (Finance, HR, Procurement, Catalog/Consumer Platform Ops) to identify critical data use cases and manage User Acceptance Testing (UAT), knowledge transfer, and technical handovers for seamless project delivery.

Incident & Vendor Management

• Act as the hands-on point of contact for production integration incidents (e.g., Oracle Cloud outages, catalog/report sync failures), performing root cause analysis and driving resolution directly, including raising and managing P0/priority support requests with Oracle.
• Coordinate with Oracle Support and third-party vendors/partners for platform upgrades (e.g., Oracle Identity platform migrations) with minimal business disruption.

What You'll Need

• Core Cloud Applications: Hands-on expertise in Oracle Fusion Cloud, Oracle Integration Cloud (OIC), and Oracle Cloud Infrastructure (OCI), including OCI Vault, API Gateways, and OCI Administration.
• Integration & Adapters: Practical, hands-on experience building integrations using REST/SOAP Adapters, HCM Adapter, FTP Adapter, Local DB/Connectivity Agent, and Callback Integrations; strong command of REST/SOAP API consumption and JWT/certificate-based authentication.
• Identity & Access Management: Experience with Oracle Identity Cloud/IAM, Okta-Oracle Fusion integration, and Google SSO/application provisioning.
• Payments & Banking Integration: Exposure to payment platform integrations such as Kyriba, Host-to-Host (H2H) banking integrations, and API-based banking security/payload authentication.
• Module Expertise: Strong technical understanding across Oracle Cloud Financials (Payables, Receivables, General Ledger), Oracle Supply Chain Management (SCM - Inventory, Purchasing, Order Management), and Oracle HCM (Core HR, Expense/Cost Accounting).
• Enterprise Business Processes: Thorough working knowledge of standard end-to-end enterprise cycles, specifically Order-to-Cash (O2C) and Procure-to-Pay (P2P).
• Data & Reporting: Hands-on experience with HDL, HSDL, FBDI data loading frameworks, and OTBI/OAC/BI Publisher reporting with XML Bursting.
• Development & Tools: Hands-on proficiency in Oracle APEX, PL/SQL (packages, procedures, functions, triggers), VBCS, ADF, and PCS.
• Experience: Proven hands-on (not purely managerial) track record delivering and supporting Oracle Cloud integrations in a production environment, including direct incident troubleshooting and vendor/Oracle Support coordination.
• Education: Bachelor's Degree in Computer Science, Software Engineering, or a relevant technical discipline. Professional Oracle Cloud certifications are highly valued.

What We’ll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.