Assistant Office Manager - USA HOURS

PLEASE ONLY APPLY IF YOU ARE OPEN TO WORKING USA HOURS AND HAPPY TO BE OFFICE BASED.

We're seeking a detail-oriented Office Management Assistant to provide remote support to our U.S.-based HVAC office managers. The ideal candidate will execute administrative tasks, manage documentation, and assist with customer service functions for small HVAC businesses across the United States, allowing our office managers to focus on higher-level strategic support.

Requirements:

• Strong English communication skills (written and verbal)
• Excellent attention to detail and organizational abilities
• Proficiency with common office software and digital tools
• Ability to work independently and manage multiple priorities

Core Responsibilities:

• Assist office managers with administrative tasks and documentation
• Maintain accurate records and follow established procedures
• Coordinate with U.S.-based office managers to ensure smooth workflow
• Support customer service initiatives as needed

Candidates Who are a Great Fit will:

• Have strong organizational skills and attention to detail
• Be comfortable working remotely and managing time independently
• Be able to communicate professionally with U.S.-based team members during U.S. working hours
• Be tech-savvy and quick to learn new software platforms
• Enjoy administrative work and helping businesses grow
• Be reliable and committed to meeting deadlines
• Be able to handle multiple tasks while maintaining accuracy

Experience:

• Minimum of 3 years’ experience in administration, office support, customer service, or a similar role.

• Previous experience supporting international clients or working with U.S.-based teams would be advantageous.

• Experience working remotely and managing multiple priorities independently is preferred.