Customer Service Advisor

Careerbox · Recruiting & Staffing · IT Staffing & Staff Augmentation · 3 hours ago
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Location
In office (Durban)
Employment
Full-Time

First seen by Alion on Nov 10, 2026.

Overview
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Careerbox

Careerbox is a South African recruitment company that places software engineers on contract with technology clients. Its vacancies include frontend and back end engineers for a grocery delivery platform, using React and TypeScript. The company is headquartered in Durban, South Africa.
careerbox.co.za · HQ: Durban, South Africa · IT Staffing & Staff Augmentation · Recruiting & Staffing
Introduction

Join our team as a Customer Service Representative.
Responsibilities
Communicate with customers via phone, email and chat.
Support International clients.
Provide appropriate solutions and answers to complaints.
Keep records of customer interactions while following communicated procedures and guideline.
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms


Requirements:
6 months - 1 year in Customer service /Sales experience (Contact center/Face to Face experience)
Good Communication &computer skills.
Clear criminal and credit check.
Be able to work rotational shits. USA hours.
Ability to work in a fast-paced environment
Strong problem solving and analytical skills.
Grade 12 or Grade 11
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Company Benefits:
Basic salary& Nightshift Allowance
Funeral Cover
On site healthcare & salon

Don't miss out on this life- changing opportunity! Contact us to learn more.

[email protected]
[…]
11 Park Avenue
Umhlanga
Durban

Interested?

Email:[email protected]

Whatsapp:[…]

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