Sales Development Representative

Overview

About Carenet Health

Carenet Health is a San Antonio based healthcare engagement company, and we are growing fast. For more than 30 years we have helped health plans, health systems and healthcare companies engage their members and patients at every step of their journey. Today we serve more than 500 clients, we have grown 500%, and we have delivered 18 straight years of profitability. We operate multiple nearshore and offshore locations alongside our U.S. teams. Our services span member and patient engagement, contact center and BPO services, clinical support and nurse advice, telehealth, advocacy and navigation, patient access and scheduling, and digital and AI-enabled engagement. With Invene and Orbita now part of Carenet, we also bring healthcare data, AI and conversational technology to the table.

Who we are looking for

As our Sales Development Representative, you’ll be at the forefront of building relationships with prospective healthcare clients and creating the qualified pipeline that fuels our sales organization. You’ll own outbound prospecting in HubSpot, from identifying the right prospects and starting meaningful conversations to qualifying opportunities and connecting them with our Sales Executives.

You’ll also have the opportunity to work with AI-powered sales technology and modern engagement tools to personalize outreach, boost productivity, and generate pipeline more effectively. If you’re motivated by results, enjoy connecting with people, and want to be part of a technology-enabled sales organization focused on scalable growth, this could be the role for you.

This is an onsite role in our San Antonio office.

What You Will Do

• Own the end-to-end outbound prospecting process, using HubSpot to engage, nurture, and qualify prospective healthcare clients.
• Research target organizations and decision-makers, leveraging AI-powered insights, intent signals, and engagement data to prioritize high-potential opportunities.
• Execute personalized, multi-channel outreach across calls, email, social media, and automated sequences to generate qualified pipeline.
• Lead consultative discovery conversations to understand prospects’ business needs, priorities, timing, stakeholders, and fit.
• Manage prospect and opportunity activity in HubSpot, maintaining accurate CRM data and ensuring seamless handoffs to Sales Executives.
• Continuously optimize sequences, messaging, workflows, and prospecting strategies to improve engagement, conversion, and productivity.
• Leverage AI-powered sales tools, call insights, coaching, and performance dashboards to strengthen outreach effectiveness and sales conversations.
• Partner with Sales, Marketing, and Revenue Operations to improve lead quality, campaign effectiveness, and pipeline conversion.
• Share prospect feedback, market insights, and competitive intelligence to help strengthen our overall revenue growth strategy.
• Participate in ongoing training and coaching to continuously develop your prospecting skills and maximize performance.

How You Will Be Successful

Your success will be measured by your ability to:

• Meet qualified meeting, SQL, and sales opportunity targets.
• Drive strong conversion rates throughout the prospecting funnel.
• Maintain accurate and timely CRM and pipeline data in HubSpot.
• Deliver well-qualified opportunities and seamless handoffs to Sales Executives.
• Maintain consistent outbound prospecting productivity across calls, emails, social outreach, and sequences.
• Effectively leverage HubSpot Sales Hub and sales technology to improve efficiency and prospect engagement.
• Earn positive feedback from internal sales partners on opportunity quality and readiness.

What you will bring

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field, or equivalent relevant experience preferred
• 6 months to 2 years of relevant sales experience, with exposure to sales development, lead generation, inside sales, or outbound prospecting.
• Proven ability to generate qualified sales pipeline through high-volume, multi-channel outreach.
• Proficiency with HubSpot Sales Hub or a comparable CRM, including sales sequences, pipeline management, reporting, and automation.
• Confidence engaging executive-level decision-makers through phone, email, LinkedIn, and other digital channels.
• Strong CRM discipline, analytical skills, and attention to data accuracy, with the ability to use sales metrics to improve performance.
• Excellent communication, presentation, organization, and time-management skills.
• Familiarity with LinkedIn, sales intelligence platforms, AI-powered sales tools, and prospecting technology.
• A self-motivated, goal-oriented, and coachable mindset, with the ability to thrive in a fast-paced, metrics-driven sales environment.
• Strong collaboration skills and the ability to partner effectively with Sales, Marketing, and Revenue Operations.
• Knowledge of the healthcare, managed care, or healthcare services industry is preferred, along with a genuine interest in understanding healthcare organizations and their business challenges.