Retail Sales Intern

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.

Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

Visit www.laku6.com for more information.

About Carousell Mobile

CarousellMobile is the retail arm of Carousell Group, Singapore’s leading recommerce platform.

Our stores specialise in:

• Certified used smartphones

• Instant trade-ins for old devices

• Affordable upgrades for customers

We are building a new generation of phone retail stores that combine the convenience of online marketplaces with the trust of physical stores.

Internship Overview

As a Store Sales Intern, you will gain hands-on experience in smartphone retail operations and customer engagement. You will support the retail team in assisting customers with phone purchases, trade-ins, and daily store activities in a fast-paced retail environment.

This internship is suitable for students who are interested in retail sales, customer service, and consumer electronics.

What You’ll Learn & Support

Retail Sales Support

• Assist customers in exploring smartphones and accessories

• Support the team in recommending devices based on customer needs and budget

• Learn basic POS and payment handling processes

Trade-In Support

• Assist with basic phone inspections during trade-in processes

• Support documentation and device handling for buyback transactions

Customer Experience

• Provide friendly customer service and support daily customer interactions

• Learn how to create a smooth and transparent retail experience

Store Operations

• Support daily housekeeping and store presentation

• Ensure devices and pricing displays are organised and updated

Social Media Support

• Assist in creating simple TikTok or Instagram content for store promotions and new arrivals

Who We’re Looking For

We welcome students who:

• Enjoy interacting with customers

• Have interest in smartphones, gadgets, or technology

• Are willing to learn in a retail sales environment

• Are comfortable working in shopping mall retail stores

• Have a positive attitude and willingness to support the team

Students with part-time retail, sales, or customer service experience will have an added advantage.

Internship Details

• 5 working days per week

• Retail shift hours (including weekends and public holidays)

• Internship location: Chinatown and/or Jurong Point Mall Carousell Mobile Store

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