Senior Product Manager

Help us solve fraud asap with Casap, where we’re building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into loyalty-building moments for customers and members.

We’re a Series A startup founded by product leaders from Robinhood and Chime, and we’ve raised over $30M from Emergence, Lightspeed, Primary Ventures, SoFi, and others. We have incredible product market fit, an exceptionally ambitious and kind culture, and our CEO, Shanthi, was recently named to Inc. Magazine’s 2026 Female Founders 500. Over the past 12 months we’ve more than 10x’ed revenue and we’re just getting started.

Location

This is a hybrid role based out of our San Francisco, CA office. Our team works in-office time on Mondays, Wednesdays, and Fridays.

About the Role

We’re hiring a Senior Product Manager to help define and scale the next generation of AI-powered risk and fraud agents. You’ll own complex, high-impact product areas, work directly with engineering, data, and customers, and shape how autonomous systems make decisions in regulated financial environments.

If you’re excited by:

• Building AI products that operate at massive scale
• Turning messy, high-stakes workflows into autonomous systems
• Designing for trust, explainability, and real business impact

…this is the kind of problem-and company-you’ll want to help build.

What You'll Do

• Create and maintain a clear product roadmap - with well-defined, measurable objectives that align with business goals and customer needs.
• Work cross-functionally with engineering, marketing, revenue, design, and other stakeholders to develop, validate, and prioritize new features and experiences.
• Own execution of the roadmap - driving results while obsessing over details that delight users without letting “perfect” get in the way of progress.
• Develop a deep understanding of our users through a combination of qualitative research (e.g. user interviews, usability studies) and quantitative analysis (e.g. usage metrics, analytics).
• Rapidly experiment - design and run A/B tests and other experiments to validate hypotheses and iterate toward the right solutions.
• Act as a product advocate across the organization, aligning teams around product vision, tradeoffs, and priorities.

What You’ve Done

• 5+ years of experience in product management (ideally SaaS, marketplace, or consumer/enterprise-facing products).
• Results-driven: you set clear criteria for success, track outcomes, and iterate based on what you learn.
• Excellent communicator - able to bridge technical and non-technical stakeholders and clearly articulate product vision, requirements, tradeoffs, and strategy.
• Strong organizational and time-management skills; capable of juggling multiple initiatives, aligning cross-functional partners, and delivering on deadlines.
• Passionate about building great products - empathetic toward users, curious about their needs, and driven to solve real problems.
• Comfortable working in a fast-paced, dynamic environment; you can move quickly without sacrificing quality.
• Bonus: Familiarity with fraud systems, payment infrastructure, or chargeback processes!

Compensation

The base pay range for this role is $150,000 - $220,000 per year.

Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation rangeis a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.

• Start-up equity
• Full health, vision & dental coverage
• 401K with match
• One Medical membership
• Stocked kitchens + weekly lunches
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment + annual home office budget

Casap is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. Casap is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.