SERVICE TECHNICIAN

Job Title: HVAC Service Technician

Company: Smith & Keene

Location: 833 Live Oak Dr, Chesapeake, VA, 23320

Job Type: Full-Time

Smith and Keene has earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services. We have been serving the Hampton Road region for more than 75 years. Come join a winning team and be part of something special! Where people are valued, and success is built on a strong, positive culture!

We are seeking a customer-centric and passionate A/C Service Technician to join our team.

TheA/C Service Technician repairs various air quality systems. The main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services, and quickly performing emergency repairs on certain equipment items.

MULTIPLE POSITIONS AVAILABLE & SKILL LEVELS!

• We're experiencing exponential growth and scaling. What an amazing opportunity to join such an established organization!

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Minimum of 3-5 years air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.
• Provide exceptional customer service while addressing client concerns and inquiries.
• Determine customer’s needs and discuss all solutions.
• Generate sales on every call.
• Inspect current HVAC systems for efficiency and safety.
• Conduct performance tests with specialized tools
• Renew maintenance contracts for current customers.
• Sell maintenance contracts to new customers.
• Maintain accurate inventory of all tolls and HVAC parts.
• Troubleshooting current HVAC system issues
• Repair damaged HVAC systems
• Obey company Code of Ethics and Team Rules

Minimum Qualifications:

• High School Diploma/GED or equivalent experience
• Valid Driver’s License

Tier I (Maintenance & IAQ)

• One-year related experience in the HVAC industry or equivalent combination of education and experience
• Responsible for equipment tune ups / CTUs
• Responsible for vent cleanings (Includes blower wheel cleaning + in place evap cleaning)

Tier II (Service)

• 3-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete minor repairs
• Responsible for equipment tune ups / CTUs
• Responsible for Lead Setting

Tier III

• 5-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)
• Responsible for CTUs
• Accountable for Tune Ups that are focused on Service and Sales
• Assists in Corrections/Installs when necessary

AtSmith and Keene we empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.

Apply today to launch a rewarding career with purpose.

For immediate consideration, please apply in person, or respond to this job post.

Address:

833 Live Oak Dr, Chesapeake, VA 23320

Job Type: Full-time

Benefits:

• 401(k) matching
• Company truck
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

License/Certification:

• Valid' Driver's License (Required)