Facilities Operations Executive

Role Introduction

Reports to: Facilities Operations & Inventory Specialist

Join the Academy Management team within Cathay Academy, where you will contribute to keeping training facilities, mock-ups, learning equipment and related assets operational, well maintained and ready to support training and business needs. Through physical inspections, first-line troubleshooting, simple repairs and maintenance coordination, you will play an important role in maintaining the day-to-day readiness, condition and availability of the Academy's facilities and equipment.

As a Facilities Operations Executive, you will work closely with stakeholders across the Academy and a range of technical partners, including HAECO, JLL, Engineering, Information Technology and equipment vendors, to support the effective operation of training facilities, learning equipment and related assets. From coordinating specialist support to maintaining accurate inventory and asset records, your contribution will play an important role in maintaining a reliable learning environment that supports training and business needs. You will gain broad exposure to facilities operations, equipment management and stakeholder coordination, while contributing to create a safe and reliable environment that enables our people to learn, develop and move forward.

Key Responsibilities

• Manage training room bookings, facility allocation, room changes and booking conflicts in line with operational and training requirements, contributing to optimal facility utilisation
• Conduct regular physical patrols, inspections and functional checks of training facilities, mock-ups and learning equipment; provide first-line troubleshooting and simple repairs within your competency; support routine maintenance; and escalate operational or safety issues requiring specialist support
• Coordinate technical support, repairs and maintenance with relevant internal teams, service providers and vendors; record, track and follow up defects and service requests through to resolution; verify completed work and update relevant records
• Maintain accurate inventory and asset records across Cathay Academy, including asset identity, location, quantity, condition, movement and maintenance status
• Facilitate training room setups, equipment movements and day-to-day facility requirements
• Support end-to-end procurement and payment administration for Academy facilities, equipment and services, including vendor onboarding, purchase requisitions, purchase orders, invoice verification, payment coordination and settlement follow-up, in accordance with established procurement, finance and approval procedures
• Contribute to continuous improvement in facility readiness, equipment reliability and inventory control

Requirements

• Diploma, Higher Diploma or Degree in Facilities Management, Engineering, Building Services, Property Management or a related discipline preferred
• Minimum 3 years' relevant experience in facility operations, resource coordination, equipment maintenance or technical support; experience in room or facility booking, resource allocation, and/or inventory or asset management preferred
• Practical experience in basic troubleshooting, minor repairs and facility or equipment inspection, and/or basic knowledge of electrical, mechanical or building services systems, would be an advantage
• Proficiency in Microsoft Office applications
• Hands-on, proactive and safety-conscious, with strong problem-solving skills
• Strong coordination and communication skills
• Ability to work independently, manage multiple priorities and follow issues through to completion

Personal & Application Information

Equal Opportunity

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.