Senior Data Centre Facility Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Engineering Operations (DCEO) Team is the backbone of AWS, supporting the rapid growth of AWS business and customers 24x7. We commit to maintain the critical facility infrastructure of AWS and ensure the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency and cost. The DCEO Team is seeking individuals who are motivated, self-starters, eager to learn, passionate and committed to join us. As part of the Infrastructure Operations Team, you will have the chance to work on the most advanced technologies in a dynamic environment. If you enjoy working in a strong, close-knit and diverse team, Infrastructure Operations Team is the place to be!

Key job responsibilities

- Rotating shift work is required to maintain 24/7 operations coverage

- 需輪班工作以維持24/7的運作。

- Monitor and operate electrical and mechanical equipment in the data center.

- 監控及操作數據中心內的電氣與機械設備

- Perform routine rounds and record daily operational readings of all mechanical and electrical equipment (e.g. temperatures, voltages, currents, etc.).

- 進行每日例行巡檢，記錄所有機械及電氣設備的運行數據（如溫度、電壓、電流等）

- Respond to emergencies, perform troubleshooting to resolve facility equipment issues, participate in emergency drills and on-call rotation, and report to site as required in support of facility emergency response per established protocols.

- 響應緊急事件，進行故障排除以解決設施設備問題，參與緊急演習及待命輪值，並按既定程序及需要到場支援設施緊急應變

- Arrange and supervise contractors and vendors to ensure proper operation and maintenance of all facility equipment, and verify that the quality of work meets internal standards and requirements

- 安排及監督承辦商和供應商，確保所有設施設備的正常運作及維護，並核實工作質量符合內部標準及要求

- Provide guidance and training to junior technicians and new joiners

- 為初級技術員及新入職員工提供指導及培訓

- Assist in develop, review and update the MOP/SOP to ensure compliance with internal standards

- 協助制定、審查及更新工作程序／標準操作程序，以確保符合內部標準。

A day in the life

Also expected from the EOT is the ability to execute small-to-medium impacting projects from conception to completion. These projects involve moderate amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in controlled environments. The EOT will be tasked with creating and delivering key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results. The goals of such projects are to drive innovation and resiliency while reducing operational costs in the facilities.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- A Diploma in Electrical, Mechanical, Building Services Engineering, or a related discipline is typically required.

- 5+ years of electrical or mechanical practical and technical experience

- A valid Registered Electrical Worker (REW) Certificate, Grade A or above

- A valid Construction Industry Safety Training Certificate (Green Card) and a Construction Workers Registration Card are required.

- Work on a rotating shift to maintain 24/7 operations coverage.

- Able to independently operate, troubleshoot, and maintain electrical and mechanical systems, and interpret technical documents and drawings.

- Demonstrated experience in utilizing BMS and EPMS control systems

- Basic proficiency in computer software applications, including operating systems (e.g., Windows / Linux) and the Microsoft Office Suite (e.g., Word, Excel, Outlook).

- 具備電氣/機械/屋宇設備工程或相關學科的文憑

- 5年或以上機電或冷氣系統及樓宇設備相關之經驗

- 持有機電署註冊電業工程人員牌照(A0或以上)

- 持有效建造業安全訓練證書（綠卡）及建造業工人註冊證

- 需輪班工作以維持24/7的運作

- 能獨立操作、排除故障及維護電氣與機械系統，並能閱讀及理解技術文件與圖則

- 具備使用樓宇管理系統（BMS）及電力監控系統（EPMS）的實際經驗

- 具備基本電腦操作能力，包括 Microsoft Office（Word、Excel、Outlook)

Preferred qualifications

- Higher Diploma or Bachelor’s degree in electrical, Mechanical, Building Services Engineering, or a related discipline

- 2+ years of experience in Data Center operation & maintenance

- A valid Registered Electrical Worker (REW) Certificate, Grade B or above

- 具備電氣、機械、屋宇設備工程或相關學科的高級文憑或學士學位

- 2年或以上數據中心運營及維護經驗

- 持有機電署註冊電業工程人員牌照(B0或以上)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.