Senior Technical Program Manager
First seen by Alion on Sep 28, 2026.
Job description :
The impact you will have :
- You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous projects, ranging from a single individual for 2 - 3 weeks to 6-month engagements of multi-person teams.
- Serve as a trusted advisor to senior customer stakeholders, driving clarity, alignment, and confidence through all stages of delivery.
- Shape the success of engagements by proactively managing risks, aligning cross-functional teams, and ensuring customer outcomes are met or exceeded.
- Ensure accurate reporting on projects and keep all relevant parties up-to-date with project activity and success.
- Drive growth in key accounts by identifying expansion opportunities, influencing future roadmaps, and enabling continued adoption of the Databricks platform.
- Contribute to the evolution of delivery best practices within the Professional Services team and mentor junior team members to build future leaders.
What we look for :
- Proven experience leading complex, enterprise-scale data or AI/ML projects in a fast-paced customer-facing environment.
- Extensive experience successfully managing and overseeing projects with teams of up to 5 people, with contract values in excess of $0.5 million.
- Ability to engage, influence, and build trust with senior executive stakeholders on the customer side, including CxOs.
- Strong understanding of cloud platforms (AWS, Azure, GCP) and familiarity with data lakehouse architecture or modern data platforms.
- Demonstrated ability to manage multiple workstreams across technical and business stakeholders, balancing scope, time, and risk.
- Experience working with cross-functional teams, including engineering, solution architects, sales, and partners.
- Skilled in driving structured governance, managing stakeholder expectations, and facilitating executive-level communication.
- Experience in setting up and managing project delivery frameworks, including Agile, Scrum, or hybrid methodologies, ideally with PMI/PRINCE/AGILE certification.
- Comfort with ambiguity and ability to bring clarity and structure to unstructured or evolving customer engagement.
- Ability to identify delivery risks early and implement mitigation plans to ensure customer outcomes and satisfaction.
- Experience with commercial aspects of delivery, including change control, SoW management, and margin protection.
- High ownership mindset with a bias for action, accountability, and customer success.
- Excellent verbal and written communication skills, with the ability to influence at all levels.
- Experience identifying opportunities to expand or upsell services in the context of ongoing delivery engagements.
- A product-oriented mindset or experience working closely with product teams is a plus.
- Ability to mentor team members.
Skills
Program Management, Project Management, Databricks, Project Methodologies, Agile, Scrum, Cloud