07 - Planner

Req ID: 141554

Remote Position: No

Region: Asia

Country: Malaysia

State/Province: Johor

City: Senai

Summary

We are seeking a highly driven, experienced professional to manage production scheduling, order lifecycles, and direct customer accounts in a fast-paced manufacturing environment. In this role, you will bridge the gap between our production floor and our clients, ensuring that manufacturing schedules align perfectly with customer demand and shipment commitments.

Detailed Description

• Develop, maintain, and optimize detailed production schedules based on actual orders, demand forecasts, and customer profiles.

• Analyze capacity, cycle times, urgency, and material availability to build efficient, realistic manufacturing schedules.

• Evaluate how customer scheduling requests affect internal operations (line scheduling, procurement, logistics) and deliver clear, actionable shipment plans to clients.

• Proactively adjust plans based on actual vs. target performance, shifting customer priorities, demand fluctuations, and material availability.

• Oversee shop order releases and material kitting. Pinpoint parts shortages early and collaborate with teams to expedite materials to keep production on track.

• Monitor production output, packing timelines, and revenue commitment plans to ensure business targets are met.

• Arrange and track shipments against customer commit dates; proactively identify and resolve logistical bottlenecks.

• Partner with Production, Supply Chain, Engineering, Quality, and Shipping departments to resolve operational bottlenecks and secure shipment dates.

• Champion production processes to meet or exceed quality, output, and operational efficiency targets.

• Serve as the primary point of contact for the customer regarding material readiness, planning, and shipments. Confidently manage day-to-day communication and resolve escalations efficiently.

Knowledge/Skills/Competencies

Non-Negotiable Core Experience (Must-Have)

• End-to-End Order Management: Proven, hands-on experience managing the entire lifecycle of customer orders.

• Direct Customer Handling: Demonstrated success in managing client communications, building relationships, and resolving high-stakes escalations.

Education, Skills & Qualifications

Education: Minimum of a Bachelor’s Degree in a related field.

Experience: 5 to 8 years of relevant experience, with a strong preference for backgrounds in an EMS (Electronic Manufacturing Services) environment.

Systems: Proficiency or familiarity with SAP or MRP systems is highly preferred.

Technical Skills: Advanced planning capabilities and proficiency in Microsoft Excel and Word.

Soft Skills: Strong communication, negotiation, and interpersonal skills.

Language: Full professional proficiency in both English and Bahasa Malaysia.

Work Environment: Proven ability to work independently in a fast-paced, dynamic, and high-mix, low-volume (HMLV) production setting.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.