Lead Solutions Architect

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Role:

As a Lead Solutions Architect specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these solutions within our customer environments.

Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, you will drive the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, execution management, process automation, Action Flow, and task mining.

Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical requirements to ensure successful deployment on the clients infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption.

The work you’ll do:

• On Celonis side you are the key technical stakeholder for a successful technical delivery and onboarding of Celonis for enterprise clients.
• Lead technical discussions to analyze customer architecture, recommend optimal solutions, and facilitate deployment, managing expectations amidst technical constraints.
• Remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary tradeoffs.
• Promote reusability by choosing between dedicated customer solutions and broader platform enhancements in collaboration with Celonis product development.
• Establish real-time data integrations between customer systems and Celonis via APIs and internal tools.
• Guide customers on authentication, user/group management, and provisioning best practices. Thus, removing all technical barriers to drive user adoption of Celonis.

The qualifications you need:

• Proven experience of 7+ years, with at least 3 years in deploying and managing containerized applications on Kubernetes.
• Advanced knowledge with at least one specific Kubernetes distribution (Amazon EKS, Azure AKS, RedHat OpenShift, etc.).
• Eligibility for UK Security Check (SC) clearance is required; existing clearance is a strong advantage.
• Very good understanding of best practices in deploying, scaling, and maintaining highly available, secure and resilient containerized applications on Kubernetes, ensuring efficient resource utilization and operational stability. 
• Proven experience implementing infrastructure as code (IaC, e.g. with Terraform) is required; Helm or Kustomize experience is strongly preferred. Fluency with additional tools such as ArgoCD, Jenkins, GitHub Actions, Ansible, etc., is a plus.
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus.
• Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
• Experience in industry with experience to work on Python, SQL, data pipelines & ETL processes for large volumes of data is a plus.
• Knowledgeable about security and compliance topics for enterprise applications.Solid experience with project management, outstanding customer-centric & proven experience working with customers.
• A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience

What Celonis can offer you:

• Pioneer Innovation:Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1:Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support:Benefit from our inclusive parental leave policy-24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration:Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth:Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being:Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability:Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging:Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact:Join a mission-led organization where our core values-Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future-drive every decision.

About Us:

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand - turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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