Business Development Manager

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Job Details

Summary:

Supports revenue and profitability goals by selling products and services to new and existing customers using established sales methods and approved tools. Builds and maintains customer relationships by aligning offerings to customer objectives and requirements within defined sales approaches. Progresses pipeline activity by identifying, qualifying, and advancing opportunities across approved engagement channels. Executes account planning activities and follow-up actions that support retention, growth, and service differentiation across designated accounts. Contributes market, customer, and competitor insight while maintaining accurate sales activity records to support commercial decisions and reporting.

Responsibilities:

• Develops and maintains customer relationships by evaluating customer needs and aligning solutions to defined requirements.
• Executes prospecting and opportunity generation activities through planned outreach and participation in customer-facing events.
• Follows up on leads and progresses opportunities through qualification, offer development, and closure within expected timelines.
• Executes account plans that drive retention, expansion, and long-term relationship value.
• Prepares customer offers with support as needed and ensures proposals reflect customer requirements and commercial parameters.
• Coordinates with internal teams to address customer concerns, resolve issues, and advance growth opportunities.
• Records sales activities and opportunity updates in the customer relationship management system and develops leadership reports on customer needs, competitive activity, and market opportunities.

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Education:

• Bachelor's degree in business administration, sales, marketing, communications, or a related field, or equivalent experience required.

Experience:

• 4+ years of experience in sales, account management, business development, or a related field required.
• Certifications in sales or account management, CRM platform such as Salesforce, HubSpot, or equivalent preferred.
• Fluent in English for business communication.
• Demonstrates in depth knowledge of specialty logistics.
• Demonstrates in depth knowledge of transport logistics and Good Manufacturing Practices depot operations.
• Demonstrates knowledge of transport logistics for clinical trial supplies.
• Demonstrates knowledge of transport logistics for commercial drugs.
• Demonstrates knowledge of transport logistics for live animals.
• Demonstrates knowledge of transport logistics for laboratory samples.
• Demonstrates knowledge of transport logistics for emergency parts.
• Demonstrates strong knowledge of the pharmaceutical and life sciences market.
• Demonstrates understanding of regulatory drug development and logistics frameworks.
• Applies ISO and GXP requirements in operations.
• Demonstrates strong business acumen.
• Analyzes costs and margins to support decision making.
• Demonstrates financial management and profitability focus.
• Measures performance using key performance indicators.
• Develops budgets and forecasts to support planning.
• Demonstrates executive presence.
• Demonstrates natural leadership and strong presentation skills.
• Creates and delivers presentations tailored to audience needs.
• Influences and leads sales teams effectively.
• Coaches and develops others through training guidance and feedback.
• Demonstrates strong sales management capabilities.
• Applies sales planning and sales goal setting practices.
• Manages sales pipeline activities effectively.
• Uses strategic and consultative selling techniques.
• Demonstrates account management capability.
• Identifies and develops new business opportunities.
• Conducts cold calling to generate leads.
• Demonstrates strong customer focus.
• Demonstrates strong data acumen.
• Builds and maintains partnerships and productive business relationships.
• Works collaboratively with cross functional teams.
• Liaises effectively between stakeholder groups.
• Applies change management practices to drive adoption.
• Uses customer relationship management based marketing practices.
• Applies project management techniques to plan and execute work.
• Deploys resources effectively across multiple projects of diverse scope.
• Negotiates effectively and demonstrates strong organizational skills.
• Demonstrates effective time management and work planning.
• Communicates effectively in writing and verbally.
• Manages integration implementation and operational activities effectively.
• Uses computer systems and programs effectively to support business operations.
• Uses Microsoft Office applications effectively.
• Uses Salesforce effectively to support sales operations.
• Interprets industry trends and competitive information to adjust strategies and tactics.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned