Sales Support Executive

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Job Details

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Coordinates sales processes through order coordination, customer inquiry handling, and administrative follow-through to improve operational continuity and service responsiveness.

Maintains sales, customer, and CRM data to improve record accuracy, reporting quality, and business visibility.

Prepares recurring sales reports, dashboards, and analysis inputs to support performance tracking and informed decision-making.

Analyzes sales results, customer activity, and market information to identify trends, highlight issues, and surface growth opportunities.

Coordinates sales materials, presentations, and documentation to support account activity, internal reviews, and customer engagement.

Assists with process improvement efforts by identifying reporting gaps, workflow inefficiencies, and data quality issues that affect sales execution.

Collaborates with sales and cross-functional stakeholders to support timely follow-up, consistent information flow, and coordinated commercial activities.

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Bachelor's degree in business administration, office management, communications, operations management, or a related field, or equivalent experience required.

Less than 2 years of experience in administrative support, sales support, operations coordination, reporting support, or a related field preferred.

Certification in a CRM platform such as Salesforce, HubSpot, or equivalent preferred.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier (India) Private Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned