Warehouse Team Leader

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Job Details

Job Title: Warehouse Team Leader

Location: Basingstoke CDC

Work Pattern: Full-time

Salary : £16.26 per hour. £31,707 for the year. There is a nighttime allowance of £5616.95 for the year, split into monthly instalments. Taking earnings to £37,323.95 for the year.

Shift: 22:00 to 06:00 shift times. 7.5 hours a day paid, 0.5 hours unpaid break, 37.5 hours a week.Any 5 from 7. Typically, a day off in the week one week and then a weekend off the other.

Summary of Role

We are looking for an experienced Team Captain to support the leadership and performance of our warehouse operation at Basingstoke CDC. This is a key operational role responsible for driving efficiency, maintaining high service standards, managing team performance, and ensuring shift activities are delivered safely and effectively. Working closely with senior leadership, you will play an important role in achieving operational targets while fostering a culture of continuous improvement.

Responsibilities

• Support the management of day-to-day warehouse operations to ensure service and productivity targets are achieved.
• Plan and coordinate labour and management resources to meet operational requirements.
• Monitor shift performance and drive efficiencies across warehouse activities.
• Ensure the accurate loading and dispatch of customer deliveries.
• Track and report on productivity, operational KPIs, and service levels.
• Lead, motivate, coach, and develop team members and people managers.
• Investigate operational and customer service issues and implement effective corrective actions.
• Maintain compliance with company procedures, health and safety standards, and security protocols.

Skills and Knowledge

• Previous experience in a warehouse, logistics, or distribution leadership role.
• Proven ability to lead, coach, and motivate teams to achieve performance targets.
• Strong communication and interpersonal skills.
• Experience monitoring productivity and managing KPI performance.
• Good understanding of warehouse operations and inventory processes.
• Ability to make informed decisions in a fast-paced operational environment.
• Strong organisational and planning skills.
• Commitment to maintaining high health and safety standards.

Desirable

• Experience managing managers or team leaders as direct reports.
• Knowledge of continuous improvement methodologies.
• Experience working within a large-scale distribution centre environment.
• Understanding of customer service management within logistics operations.
• Experience managing departmental costs and resources.
• Knowledge of warehouse management systems and operational reporting tools.
• Experience leading performance reviews and employee development plans.
• Familiarity with compliance, security, and operational audit requirements.

Benefits

• Competitive salary package.
• Company pension scheme.
• Employee assistance programme.
• Ongoing training and leadership development opportunities.
• Career progression opportunities within a national organisation.
• Supportive and collaborative working environment.
• Access to wellbeing and employee support initiatives.
• Opportunity to make a significant impact on operational performance and team success.

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Associate's degree in supply chain management, logistics, operations, business administration, or a related field, or equivalent experience preferred.

3+ years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, material handling, or a related field required.

Certified Supply Chain Professional (CSCP), or equivalent certification preferred.

Knowledge in pharmacy operations.

Knowledge in pharmacy systems.

Knowledge in pharmacy adjudication.

Knowledge in benefit usage balances, co-pays, days of supply, and health insurance calculations.

Knowledge in Microsoft Office applications.

Ability to communicate effectively orally and in writing.

Ability to collaborate across business units.

Ability to manage relationships effectively.

Ability to organize work, maintain accuracy, and attend to detail.

Ability to manage multiple tasks and meet deadlines.

Ability to analyze information and apply mathematical reasoning.

Ability to solve problems and resolve operational issues efficiently.

Ability to work independently and within a team environment.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned