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Salary
$100k per year
Location
Remote (United States)
Employment
Full-Time
Overview
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Centific is an American company spun out of the localisation group Pactera EDGE that supplies the data, evaluation and engineering services artificial intelligence systems need in production. Its work covers multilingual training data collection and annotation, human evaluation of model outputs, red teaming, and the engineering to deploy models into enterprise and retail environments, drawing on a contributor network spanning many languages and markets. Headquartered in Redmond, Washington, it works with large technology companies and enterprises, and its heritage in localisation is what gave it the global human capacity this work requires.

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem-comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets-to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

  • 1. Collaborate with Cloud service team, internal teams, and cloud vendors to support infrastructure delivery and deployment activities.

    2. Perform operating system reinstallation and reboot for cloud servers and bare metal environments.

    3. Troubleshoot infrastructure issues involving Linux systems, cloud servers, networking, and hardware-related abnormalities.

    4. Maintain operational data across internal systems including fault ticketing systems, repair records, and infrastructure tracking tools.

    5. Work with cloud providers to resolve infrastructure incidents and large-scale operational issues.

    6. Participate in on-call rotations and support incident management activities.

    7. Monitor cloud infrastructure health, operational alerts, and asset utilization.

    8. Develop or enhance operational tools, scripts, and automation workflows using Shell or Python.

    9. Support operational process optimization and standardization initiatives.

    10. Perform server and cloud network troubleshooting, including TCP/IP, VLAN, DNS, and Ipv6 related issues.

    11. Support cloud fleet operations and infrastructure performance management.

    12. Assist with documentation creation, knowledge sharing, and operational reporting.

    Requirements

    1. Bachelor’s Degree in Computer Science, Electrical Engineering, or related fields.

    2. Experience in cloud infrastructure operations, server operations, or data center related environments.

    3. Strong troubleshooting and analytical skills in Linux and infrastructure environments.

    4. Experience with automated provisioning and OS deployment technologies such as PXE, iPXE, or provisioning pipelines.

    5. Familiarity with public cloud platforms such as Oracle, Amazon Web Services, Google, or Microsoft.

    6. Ability to understand, execute, and write Shell/Bash or Python scripts.

    7. Familiarity with automation and infrastructure management tools such as Ansible, GitLab CI/CD, Terraform, or cloud SDKs.

    8. Knowledge of Linux systems, cloud networking, and server lifecycle management.

    9. Strong understanding of TCP/IP networking concepts including subnetting, VLANs, DNS, IPv6, and basic routing.

    10. Familiarity with infrastructure monitoring, operational tooling, and incident management processes.

    11. Strong communication, collaboration, and documentation skills.

    12. Familiarity with large-scale cloud fleet operations is preferred.

    13. Experience supporting GPU infrastructure, firmware lifecycle management, or RDMA networking is a plus

Hourly Rate: $50

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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