Network Technician

Job Title: Network Technician

Location: Hanscom Air Force Base

Clearance: Secret

Program: BLITS 3.0

Company/ Program Description:

Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.

BLITS 3.0 PROGRAM DESCRIPTION: This role will be to directly support the mission of the 66th Air Base Group (66 ABG) to secure information and information systems; to support mission success through effective and efficient service delivery; and to sustain required infrastructure and capabilities. As one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Successful solutions for this requirement are expected to have strengths in four areas: integration, flexibility, AFIN knowledge, and technical expertise.

Job Responsibilities:

• Experience with TACLANEs
• Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services
• Install, configure, and troubleshoot network infrastructure to include UPS w/ minimal supervision, work with short timelines using latest networking technologies and provide excellent customer support for all network related services
• Work on daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture
• Update and maintain network topology maps, classified and unclassified
• Assists in securing network systems to meet applicable DoD, AF and DISA compliance
• Participate in system maintenance/optimization/performance activities of the enterprise infrastructure for classified, unclassified and other networks
• Interface with vendors for warranty claims, hardware/software upgrades and other technology updates
• Required to diagnose data troubles, open & route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions
• Be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies
• Required to research technical issues and develop solutions using strong attention to detail
• Support emergency operations on an as needed basis 24/7 & respond to all operational needs according to contract parameters

Job Requirements:

• TACLANE certified
• Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches, a must
• Strong network debugging and network troubleshooting skills required
• Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, Wireshark etc. needed.
• Flexibility with hours - required
• Strong working knowledge and excellent troubleshooting skills of Layer 3 & Layer 2 protocols in a VoIP environment is a must
• Strong network debugging and troubleshooting skills required
• Working knowledge of IP address Management/DHCP/Radius/Syslog/DNS is required
• Knowledge of W2K16/W2K19 is an added plus
• Good understanding of cabling (Fiber/CAT5E etc.)
• Knowledge of Firewalls/Proxies/UPS is required
• Proficient with network hardware and related software
• Critical thinking skills for problem identification and resolution
• Create and maintain operational procedures, topology maps using Visio
• Must be self-motivated and have the ability to work effectively in a team environment.
• Support emergency operations on an as needed basis 24/7 & weekend work maybe required as project or issues warrant
• Strong written, organizational and verbal communication skills
• Strong customer service skills
• Ability to lift 50+lbs is required.
• Associate degree in IT, Mathematics or Computer Science and 3+ years’ experience in a Network role. Additional 2 years’ relevant experience may substitute for the degree
• DoD 8570 Certification, CompTIA Security + is required
• Secret Level DoD Security Clearance is required