Program Manager I

We are looking to add a Program Manager I to our team. In this role you will support the successful execution of assigned programs by coordinating program plans, schedules, resources, and cross-functional activities that support customer commitments and business objectives. This role contributes to program performance by managing program execution, monitoring cost, schedule, and technical performance, and ensuring effective coordination across internal teams and external stakeholders.

Working cross-functionally with Engineering, Operations, Supply Chain, Quality, Finance, Product Management, Business Development, and customers, this role supports program planning, customer communications, risk management, and execution activities while ensuring programs are delivered in accordance with contractual requirements, business objectives, and customer expectations.

JOB DUTIES AND RESPONSIBILITIES

• Lead the execution of assigned programs by developing and maintaining program plans, schedules, milestones, and deliverables.
• Coordinate day-to-day program activities to ensure alignment with cost, schedule, technical, and quality objectives.
• Monitor program performance and recommend corrective actions to address schedule, cost, or execution risks.
• Support successful execution of product development, production, and customer delivery activities.
• Serve as the primary point of contact for assigned customers regarding routine program execution activities.
• Coordinate customer meetings, program reviews, status reports, and action items.
• Build productive working relationships with customers and internal stakeholders to support successful program execution.
• Communicate program status, risks, and key milestones to leadership and customers.
• Coordinate activities across Engineering, Operations, Supply Chain, Quality, Finance, Product Management, and Business Development to support program objectives.
• Facilitate integrated product team meetings, program reviews, and cross-functional planning sessions.
• Identify program risks, issues, and dependencies while coordinating mitigation plans.
• Support proposal transition, contract kickoff, and production readiness activities, as applicable.
• Assist with the implementation of program management process improvements and operational initiatives.
• Maintain program documentation, schedules, risk registers, and action item trackers.
• Contribute to continuous improvement of program management processes, reporting, and execution methodologies.
• Support compliance with contractual requirements, company procedures, and customer expectations.

JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS

• Bachelor's degree in Engineering, Business Administration, Program Management, Operations Management, Supply Chain, or a related field with 5-8 years of related experience, or a Master's degree with 3-6 years of related experience in program management, project management, operations, engineering, manufacturing, or a related discipline.
• Strong knowledge of program management principles, project planning, risk management, and customer relationship management.
• Understanding of program lifecycle management, integrated product development, production planning, and operational execution.
• Experience utilizing program management tools, ERP systems, and business reporting applications.
• Demonstrates analytical thinking with the ability to evaluate program performance, identify risks, and recommend practical solutions.
• Strong organizational skills with the ability to manage multiple program priorities, schedules, and deliverables.
• Effective communication and collaboration skills with Engineering, Operations, Supply Chain, Quality, Finance, Product Management, Business Development, and customers.
• Attention to detail when managing program documentation, schedules, contractual requirements, and customer communications.
• Applies strategic thinking to balance customer expectations, program objectives, and business priorities while supporting successful program execution.
• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, and Teams.
• Enterprise Resource Planning (ERP) systems, e.g. Oracle, SAP, Microsoft Dynamics, NetSuite, or equivalent platforms.
• Program and project management applications, e.g. Microsoft Project, Smartsheet, Jira, Primavera, or equivalent applications.
• Business intelligence and reporting tools, e.g. Power BI, Tableau, or equivalent applications.