Customer Service Agent x 7
Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Oct 29, 2026. CFAO scores B on the Alion truth index.
General information
Reference number
Customer Service Agent (Car Rental)-4300
Job details
Profile
Technical & Services - Technical & Services - Parts & Service Network Coordinator
Position title
Customer Service Agent x 7
Contract
Unlimited-term contract
Contractual hours
Full-time
Mission description
Key focus of the role is providing excellent customer service and increasing revenue on a daily basis at our Hertz Rent A Car - Cape Town International Airport branch in Western Cape.
Profile
Profile
Requirements:
Grade 12 or equivalent
Must have a valid driver’s License (code 08)
Previous customer service or car rental experience advantageous
Cars+ system knowledge advantageous
Own reliable transport
Ability to work shifts, weekends and public holidays
Well-groomed and presentable
Skills Required:
Ability to grow branch revenue through sales
Deal effectively, openly and positively with customers
Must possess problem solving skills to handle and resolve customer complaints & queries
Strong administrative skills and excellent organizational skills
Ability to show initiative
Ability to work under pressure
Well-groomed and presentable
Self-motivated, reliable and confident
Meticulous / pay attention to detail
Basic knowledge of different vehicles (automatic and manual)
General housekeeping of the branch and vehicles
Able to work within a team environment in high pressure solutions
Self-motivated, reliable and confident
Strong written and oral communication skills are essential
Job Description:
Rental check-out - sales opportunity
Standby and changeovers
Check in of rented vehicles
Preparing vehicles
NPS
Job location
Job location
Africa, South Africa
Location
Cape Town International Airport, Cape Town, South Africa
Applicant criteria
Education level
1 - Matric
Experience level
1 to 3 years