Supply Chain Coordinator M/F

General information

Join CFAO South Africa !

CFAO South Africa is a key player in South Africa’s mobility market.

With more than 7,200 colleagues and over 160 sites, CFAO South Africa offers vehicle and truck sales and rentals, supply chain solutions, logistics management, material handling, automotive assembly, and the import and export of automotive components.

We are a regional division of the pan-African business CFAO Group, headquartered in France and a wholly owned subsidiary of Toyota Tsusho Corporation in Japan.

CFAO South Africa has a strong expansion vision in South Africa, while supporting CFAO Group's expansion strategy into the African continent in the automotive sector and other sectors, including healthcare and renewable energy.

We are a significant contributor to the support, development, and growth of the automotive industry in South Africa and across Africa.

we are looking for Supply Chain Coordinator M/F based: South Africa

Job description:

An exciting and challenging opportunity has arisen for an experienced and suitably qualified Supply Chain Coordinator to join the Global Auto Parts Team, based in Durban.

Purpose of the job:

Contributes to the total effectiveness of the department by processing accurate orders, controlling stock levels, and communicating openly with customers and export countries; solving problems proactively in a timeous manner and maintaining business relationships.

Experiential and Educational requirements:

• Matric
• Min. 3-5 Years related experience
• Relevant tertiary degree (Advantageous)
• Computer Literacy: Intermediate MS office and SAP experience

Required profile :

Essential duties and responsibilities:

• Achieve financial objectives
• Raising accurate Sales Orders and Purchase Orders within SAP and ensuring FIFO for Goods Receipts (Maintain Order Balance),
• Ensure orders are processed to export country within required timing,
• Ensure system pricing information is accurate and up to date to allow for invoicing to be completed within lead-time,
• Understand Inventory levels (Reviewed Daily) and involve in initiatives to reduce aged / obsolete stock (PIPELINE Management),
• Ensure that stock is dispatched within agreed terms,
• Ensure that Invoice queries are corrected within the month of processing and variance calculations are provided to management for checking and authorisation,
• Minimise risk exposure due to air and hand carry shipments,
• Maintain customer information - Contacts Database, Order Files,
• Maintain strong communication to develop a detailed understanding of customer needs, building relationships and effective partnerships,
• Assist with implementation of action plans if customer satisfaction rating is below acceptable level,
• Directly involved in the handling of all customer complaints relating to your area of responsibility,
• Co-ordinate shipping schedules and communicate this information for order balance, calculation, and information sharing (Weekly),
• Comply to Standard Operating Procedures,
• Ensure that SAP processing is up to date and correct regarding Orders and Pricing,
• Identify Operational issues and tracked these with management to resolve timeously,
• Submit Kaizen ideas to improve operational efficiencies and enhance team effectiveness and profitability,
• Gather Information and Report/Consult with Management regarding the need for urgent shipments and priority support from TTC-Exp,
• Ensure that ALL irregular operations are reported to management immediately for understanding and prompt action/resolution to avoid risk,
• Process and Check Customer Orders confirming Accuracy, Fluctuations and submission timing in accordance with TTC-Exp deadlines,
• Ensure forms are handed to Management for Authorisation and that check sheets are completed and order forms are uploaded/submitted,
• Submit and track Request for Quotations - Providing all the necessary detail to TTC-Exp and/or TTC-Mid,
• Ensure that accurate Rundown Sheets are created with detailed supporting history for discussion with TTC-Exp/TTC-Mid,
• Strive toward continuing professional growth, improving sales skills, business acumen, and product knowledge,
• Active involvement in training initiatives and strive toward better results (Personal Development Plan and Career Development Plan),
• Actively work toward performance objectives and targets and communicate to Management where concerns are met,
• Continue to ask question to develop a deeper understanding of problems/conflict,
• Maintain appropriate interpersonal relationships with employees, peers, and customers,

All appointments will be made in line with our Employment Equity Plan.