Digital Automation Engineer

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

Digital Automation Engineer

Drive Automation, Innovation, and the Future of IT Operations

At Charter Manufacturing, we're committed to continuously improving how technology enables our business. We're looking for a Digital Automation Engineer who is passionate about solving problems, eliminating repetitive work, and leveraging automation, integrations, and emerging technologies to create meaningful business impact.

This is an opportunity to move beyond traditional IT support and become a catalyst for operational transformation. You'll work across Digital Technology teams to identify opportunities, streamline processes, build automation solutions, and help shape how modern technologies, AI capabilities, and intelligent workflows are adopted throughout the organization.

If you enjoy finding a process that takes hours and reducing it to minutes, building solutions that make people's jobs easier, and exploring how AI and automation can drive efficiency at scale, this role offers the chance to make a visible and lasting impact.

What You'll Do

Transform How Work Gets Done

• Identify and prioritize opportunities to automate manual, repetitive, and time-consuming processes across Digital Technology and Infrastructure & Operations.
• Partner with teams to understand challenges and uncover opportunities to improve efficiency, consistency, and service quality.
• Analyze existing workflows and simplify, standardize, eliminate, or automate tasks before introducing technology solutions.
• Help teams move from reactive work to scalable, automated processes.

Design & Deliver Automation Solutions

• Design, build, test, deploy, and maintain automation solutions using scripting, APIs, workflows, integrations, low-code platforms, and other automation technologies.
• Develop solutions that reduce manual effort, improve accuracy, and create capacity for higher-value work.
• Ensure automation solutions are secure, scalable, supportable, and aligned with enterprise standards.
• Create reusable automation frameworks and best practices that can be leveraged across teams.

Drive Innovation Through Emerging Technologies

• Evaluate and recommend new automation tools, AI capabilities, and operational technologies.
• Explore opportunities to leverage Generative AI, workflow automation, orchestration platforms, and intelligent process automation.
• Help translate emerging technologies into practical, business-focused solutions with measurable value.
• Stay current with industry trends and continuously seek new ways to improve operational effectiveness.

Lead Automation Initiatives End-to-End

• Manage automation initiatives through the full lifecycle, from idea generation and requirements gathering through implementation, adoption, measurement, and long-term support.
• Maintain and prioritize an automation backlog based on business value, risk reduction, operational impact, and strategic priorities.
• Define success metrics and communicate outcomes including time savings, efficiency gains, error reduction, and business impact.
• Monitor solution performance and continuously improve, optimize, or retire automations as business needs evolve.

Collaborate Across the Organization

• Partner with Infrastructure, Service Desk, Cybersecurity, Enterprise Applications, and Business Technology teams.
• Promote automation, standardization, and continuous improvement across Digital Technology.
• Serve as a trusted advisor and automation champion within the organization.
• Help foster a culture focused on innovation, efficiency, and operational excellence.

What You'll Bring

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; or an equivalent combination of education and experience.
• 3+ years of experience in IT operations, infrastructure, application support, service management, automation, or a related technical field.
• Experience with scripting and automation tools such as PowerShell, Python, APIs, workflow platforms, or similar technologies.
• Strong understanding of IT operations, infrastructure, or enterprise technology environments.
• Experience identifying process improvement opportunities and reducing manual effort through automation.
• Excellent analytical, problem-solving, communication, and collaboration skills.
• A continuous-improvement mindset and passion for simplifying complex processes.
• Curiosity around emerging technologies, AI, automation platforms, and digital transformation.
• Ability to thrive in an environment where you'll often help define the path forward rather than simply follow established processes.

Preferred Qualifications

• Experience integrating systems through APIs, webhooks, connectors, orchestration tools, or workflow platforms.
• Experience with IT service management processes and platforms.
• Experience with cloud platforms, infrastructure automation, endpoint management, low-code/no-code platforms, or robotic process automation.
• Familiarity with Git, source control, testing, release management, and DevOps concepts.
• Experience measuring and reporting on automation outcomes and operational improvements.
• Background in Lean, Six Sigma, process engineering, or continuous improvement methodologies.
• ITIL, Lean Six Sigma, Microsoft, Azure, AWS, or related certifications.

Why Join Charter?

• Make a measurable impact by transforming how technology teams operate.
• Work on highly visible initiatives that improve efficiency across the enterprise.
• Gain exposure to automation, AI, cloud technologies, and digital transformation efforts.
• Collaborate with a forward-thinking IT organization focused on innovation and continuous improvement.
• Help shape the future of automation and operational excellence within a growing manufacturing organization.

If you're energized by solving problems, improving processes, building automation solutions, and exploring what's possible with AI and emerging technologies, we'd love to talk with you.

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).