Information Security Analyst I

Information Security Analyst I Job Description: The Information Security Analyst I supports the execution of the Credit Union’s information security program under the guidance of the Information Security Manager. This role focuses on day-to-day monitoring, vulnerability scanning operations, incident triage, access control validation, documentation, and security awareness support, providing a foundation for growth into broader security responsibilities. Responsible and Accountable For: Monitor security dashboards, alerts, and event queues within enterprise security monitoring platforms, performing initial triage and escalating findings to the Information Security Manager as appropriate.

Support day-to-day operational coordination with the Security Operations Center (SOC) on routine matters, including alert follow-ups, ticket updates, and scan scheduling, as directed by the Information Security Manager. Execute scheduled vulnerability scans, compile scan results, and assist with initial analysis and remediation coordination as directed. Assist with incident response activities as directed, including evidence gathering, log collection, and documentation of incident timelines.

Investigate and respond to phishing reports from team members, including analysis of suspicious emails and coordination with the SOC for confirmed threats. Conduct threat hunting and continuous monitoring activities to identify potential threats, vulnerabilities, and control gaps, escalating confirmed or suspected incidents as appropriate and supporting remediation efforts. Support enterprise security awareness activities, including coordination of phishing simulations, tracking completion metrics, and assisting with training content delivery.

Perform access control audits to validate adherence to Credit Union policies and the principle of least privilege, including user access reviews and provisioning/deprovisioning activities in coordination with IT. Maintain and update security documentation, procedures, runbooks, and asset inventories to ensure accuracy and consistency. Assist with data gathering and documentation in support of risk assessments, audits, and compliance activities.

Track remediation tasks and security requests through ServiceNow and Jira, ensuring timely updates and closure. Research emerging cybersecurity threats, vulnerabilities, and trends, and summarize findings for the Information Security team. Provide Tier 1 support to Credit Union team members on security-related inquiries via email, telephone, and face-to-face interaction.