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Salary
≈ $90k – $188k per year (Estimated)
Location
In office (Glasgow)
Seniority
Staff

Confirmed on the employer's own hiring board on Oct 10, 2026. First seen by Alion on Oct 9, 2026. Chase UK scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Chase UK is the digital retail bank launched in the United Kingdom by JPMorgan Chase, offering app-based current and saver accounts, cashback on card spending and investing through JP Morgan Personal Investing, with its registered office at Canary Wharf in London. It launched in 2021 as the first international expansion of the Chase consumer banking brand, has no physical branches and provides round-the-clock support through its app and by phone. Its London-based teams include software engineers, product managers, data scientists, designers and customer service staff, and the bank bought the digital wealth manager Nutmeg in 2021.

The Applied Artificial Intelligence and Machine Learning (Applied AI/ML) team within Infrastructure Platforms is transforming how the firm delivers strategic infrastructure platforms-based solutions-both by applying AI/ML within engineering workflows and by building scalable AI hosting platforms and capabilities for enterprise use.

As a Machine Learning Lead Software Engineer at JPMorgan Chase within the Governance & Controls Technology AI/ML team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

  • Work closely with product managers, data scientists, ML engineers, and other stakeholders to understand requirements and prioritize use cases.
  • Design, develop, and deploy state-of-the-art AI/ML/LLM/GenAI solutions to meet business objectives.
  • Manage, mentor, and guide a team of ML and MLOps engineers.
  • Develop and maintain automated pipelines for model deployment, ensuring scalability, reliability, and efficiency.
  • Implement optimization strategies to fine-tune generative models for specific NLP use cases, ensuring high-quality outputs in summarization and text generation.
  • Conduct thorough evaluations of generative models (e.g., GPT-5.5), iterate on model architectures, and implement improvements to enhance overall performance in NLP applications.
  • Implement monitoring mechanisms to track model performance in real-time and ensure model reliability.
  • Communicate AI/ML/LLM/GenAI capabilities and results to both technical and non-technical audiences.
  • Stay informed about the latest trends and advancements in the latest AI/ML/LLM/GenAI research, implement cutting-edge techniques, and leverage external APIs for enhanced functionality.

Required qualifications, capabilities, and skills

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • demonstrated experience in applied AI/ML engineering, with a track record of developing and deploying business critical machine learning models in production.
  • Proficiency in programming languages like Python for model development, experimentation, and integration with OpenAI API.
  • Experience with machine learning frameworks, libraries, and APIs, such as TensorFlow, PyTorch, Scikit-learn, and OpenAI API.
  • Experience with cloud computing platforms (e.g., AWS, Azure, or Google Cloud Platform), containerization technologies (e.g., Docker and Kubernetes), and microservices design, implementation, and performance optimization.
  • Solid understanding of fundamentals of statistics, machine learning (e.g., classification, regression, time series, deep learning, reinforcement learning), and generative model architectures, particularly GANs, VAEs.
  • Ability to identify and address AI/ML/LLM/GenAI challenges, implement optimizations and fine-tune models for optimal performance in NLP applications.
  • Strong collaboration skills to work effectively with cross-functional teams, communicate complex concepts, and contribute to interdisciplinary projects.
  • A portfolio showcasing successful applications of generative models in NLP projects, including examples of utilizing OpenAI APIs for prompt engineering.

    Preferred qualifications, capabilities, and skills

  • Familiarity with the financial services industries.
  • Expertise in designing and implementing pipelines using Retrieval-Augmented Generation (RAG).
  • Hands-on knowledge of Chain-of-Thoughts, Tree-of-Thoughts, Graph-of-Thoughts prompting strategies.
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