Sales Process Associate
Overview
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nano analysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.
Today, worldwide more than +11,000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.
Bruker India Scientific Pvt Ltd is looking for an experienced Sales Process Associate to be based in Bengaluru, India.
As a Quote to Order Sales Process Associate, you hold a critical role in managing the entire process from Request for quote(RFQ) handling to order fulfillment. You must utilize SAP to create precise quotes swiftly and respond promptly to sales reps' requests for revisions during negotiations. The successful candidate should possess good SAP knowledge and uphold a high standard of quality to comply with policies, regulations, and guidelines. Through effective teamwork and streamlined processes, we aim to provide exceptional experiences to our customers and achieve high levels of satisfaction.
To summarize, as a Quote to Order Sales Process Associate, you are responsible for quote creation, order processing, and margin calculation. Your product knowledge and technical expertise play a crucial role in providing efficient and accurate quotes to meet our customers' needs.
Responsibilities
This position entails the creation of quotations and the validation of equipment configurations for exceptionally sophisticated scientific products. Preference will be given to candidates with a Ph.D. background in X-ray diffraction (XRD) and X-ray fluorescence (XRF)
- Process sales quotes in the SAP system.
- Perform order/quote checks in SAP, CRM system salesforce.com(SFDC), and other tools to ensure compliance with policies and business standards.
- Collaborate and align with relevant stakeholders including sales representatives, finance, Technical Sales Support (TSS), and product management.
- Calculate margins and provide support in pre-sales activities when required.
- Serve as a backup for sales and service support in the respective country.
- You must be ready to work in rotational shifts for five days (two shifts - (6.00 am - 2.30 pm) or (2.00 pm - 10.30 pm))
- Perform other duties as assigned
Qualifications
- B.Sc./M Sc./Ph D. (Physics, Material Science and Technology, Metallurgical Science)
- Any Fresh Grads or having relevant working experience.
- Previous experience in sales operations-related roles.
- Experience with international business is beneficial.
- Attention to quality and detail.
- Solution-oriented mindset with a focus on following processes.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.).
- Experience operating SAP and CRM systems (SFDC).
- Excellent written and verbal communication skills.
- Self-motivated and a team player.
- Language: English proficiency.
Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.