HR & Performance Coordinator
Confirmed on the employer's own hiring board on Nov 13, 2026. First seen by Alion on Nov 13, 2026.
HR Manager (People Operations & Performance)
About Chili
Chili is a performance-driven digital marketing agency operating across Latin America. We build scalable teams, invest in high standards, and believe that people decisions should be as data-driven and intentional as our marketing strategies.
As we continue to grow, we’re looking for an HR & Performance Manager to help us scale responsibly - ensuring our people structure, performance standards, and HR operations support long-term business success.
The Role
This is a hands-on, senior HR role with full ownership over People Operations, Performance Management, Payroll/DP (Brazil), and Workforce Planning.
You’ll work closely with leadership and finance to ensure that hiring, performance, and development decisions are aligned with business priorities, budgets, and delivery quality.
We’re looking for someone who enjoys combining structure, systems, and people leadership, and who believes great HR is built on clarity, accountability, and continuous improvement.
What You’ll Be Responsible For
People Operations & HR Management
Own end-to-end people operations, including policies, onboarding, and compliance
Lead Payroll and DP (Departamento Pessoal) operations in Brazil, ensuring accuracy and compliance
Act as the main HR point of contact with finance, accounting, and legal partners
Recruitment & Workforce Planning
Own recruitment end-to-end, from planning to hiring and onboarding
Ensure hiring decisions are aligned with approved budgets and business needs
Build and maintain talent pipelines for key roles
Proactively identify skills gaps and future hiring needs
Performance & Development
Own the company’s performance framework, including KPIs and review cycles
Support leaders in applying PDIs and development plans when needed
Ensure teams understand their KPIs and how their work contributes to company goals
Use performance and NPS data to identify training or capability needs
Systems, Automation & Reporting
Own and continuously improve HR systems such as Factorial and ClickUp
Use automation to streamline HR processes and increase visibility
Ensure HR and performance data is reliable, up to date, and accessible
What Success Looks Like
Hiring happens at the right time, for the right roles, within budget
Payroll and DP run smoothly and compliantly
Teams clearly understand expectations and performance standards
Performance issues are addressed early and constructively
Leadership has clear visibility into people metrics and risks
HR systems support scale instead of creating friction
Who You Are
An experienced HR Manager or People Operations Leader
Strong knowledge of Brazilian payroll and DP
Comfortable working with KPIs, budgets, and performance data
Organised, proactive, and comfortable owning outcomes
Experienced with HR systems and interested in automation
Able to balance people care with business accountability
Why Join Chili
Work directly with leadership on strategic decisions
Build scalable HR foundations in a growing company
High autonomy and ownership
Opportunity to shape how people operations evolve across regions