Maintenance Tech (Residential)

POSITION PURPOSE:

The Residential Maintenance Technician reports to the Property Manager under the supervision of the Maintenance Supervisor and performs general maintenance and repair to ensure apartment units and other property facilities are maintained per CIM Group operating and safety standards. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and following a planned preventative maintenance schedule.

ESSENTIAL FUNCTIONS:

• The following will involve working with the Property Manager, Assistant Property Manager and/or Maintenance Supervisor:
• Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work order.
• Complete preventive maintenance work in house such as appliances or as may be directed by a member of the property management team.
• Coordinate repair and/or maintenance of the following items to the standards identified including but not limited to:
• Doors: re-key, hang, paint and/or replace.
• Clean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as required.
• Replace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as required.
• Plumbing snake and clear blockages up to 25 feet.
• Replace electrical sockets, switches, light bulbs and check breakers.
• Flooring reattach thresholds.
• Minor wall repair (drywall, mud, tape and paint) as required.
• Ceiling repair (drywall, mud, tape and paint).
• Replace plumbing fixtures such as levers, faucets and drains.
• Examines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit. Makes repairs and/or replacements according to standard. Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.
• Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toilets.
• Performs minor electrical repairs and replacement of light fixtures and related items.
• Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Maintenance Supervisor to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approval.
• May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and sheetrock.
• May perform “make ready” projects for the preparation of vacant units available for prospective tenants.
• May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards.
• Adheres to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environment.
• Required to furnish basic work tools.
• Maintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property Manager.
• While performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dust.

NON-ESSENTIAL FUNCTIONS:

• May work irregular hours (evenings, weekends), including on-call and overtime hours, as required due to maintenance emergencies.

SUPERVISORY RESPONSIBILITIES:

• None.

EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)

• High school diploma, GED or equivalent.
• Must possess a valid state-issued driver’s license.
• One to three years of experience in facility maintenance and/or mechanical repair required.
• HVAC experience required.
• EPA Type II or Universal and/or Pool Certification required at hire or within 90 days of assuming the position.

KNOWLEDGE, SKILLS AND ABILITIES:

• MS Office including Excel, Word, PowerPoint, Outlook.

PERFORMANCE METRICS:

• Meet stated Investments approved operating budgets based on leasing objectives, cost control and annual NOI.
• Manage each buildings’ preventive maintenance calendar and schedule with a goal to minimize use of third-party vendors.
• Tenant questionnaires and corporate survey.