Senior Product Manager

Our Team

At Cimpress Open, we are an emerging, dynamic, and expanding team dedicated to bringing Cimpress's unique mass customization capabilities to a global audience. Our ambition is to become the "print button" of the internet, leveraging the agility of a new entity within the Cimpress powerhouse.

The wider Cimpress organization comprises more than a dozen brands, collectively serving tens of millions of customers each year. Each brand offers tailored value propositions to meet the specific needs of its market. With a decentralized structure and autonomy, Cimpress empowers these brands to stay close to their customers. Cimpress Open will build on this foundation, benefiting from and advancing it through a focus on collaboration and driving positive change.

We are poised for significant growth, partnering with like-minded organizations that share our ambition to empower people worldwide to make an impression through personalized, meaningful physical products.

Our Culture:We take our work seriously, but not ourselves. We are a tightly knit, highly collaborative team that relies on open communication, psychological safety, and a healthy dose of humor to get things done. If you thrive in a friendly, witty, and fast-paced environment, you’ll fit right in.

What You Will Do

Raise the AI Bar in Merchandising:Serve as the product champion for our AI Merchandising. You will own the strategy and execution of leveraging artificial intelligence to completely transform content management for our partner network.

Architect the Catalogue Lifecycle:Evolve our core Catalogue Management and Lifecycle Capabilities. You'll ensure seamless tracking, optimization, and visibility of catalogue performance across all partners.

Scale the Inventory Engine: Take ownership of managing and expanding our core Inventory services, ensuring seamless and highly reliable inventory capabilities applicable across all diverse partner models.

Drive High-Visibility, Cross-Org Collaboration:Act as a critical bridge. You will collaborate closely with our Senior PMs to power our models across our partner ecosystems. Beyond Cimpress Open, you will skillfully navigate and manage a large set of stakeholders across the broader, global Cimpress organization.

Own and Deliver a Bold Feature Roadmap:Translate partner pain points and emerging tech opportunities into a prioritized, high-impact backlog. You will balance rapid, high-value wins with long-term architectural scalability.

Measure What Matters:Track and analyze key performance metrics regarding catalogue health, content accuracy, and partner onboarding efficiency to relentlessly iterate on your product space.

Learn, Build, and Scale:Work hand-in-hand with our engineering and business teams. We don't believe in copy-pasting solutions just because they worked elsewhere; we want an entrepreneurial PM eager to experiment, raise the bar, and learn from every milestone.

Required Skill Sets

7+ years of experiencein product management, ideally within e-commerce (experience working in a large e-commerce organisation such as Amazon or Flipkart is a plus), SaaS, digital design, or marketplace platforms.

A strong technical curiosity, with hands-on experience using Generative AI and AI/ML automation tools, and a real interest in applying them to content and merchandising workflows.

Hands-on experience with structured product data - complex data structures, product catalogues, data mapping, Content Management Systems (CMS) at scale, or marketplace operations.

Exceptional stakeholder and relationship management skills- you know how to influence, align, and collaborate with engineering peers, senior product leaders, and diverse business teams.

Top-tier communication skills, with the unique ability to translate complex data mapping and technical AI concepts into simple, crystal-clear product requirements.

A thriving startup mindset:You are highly comfortable with ambiguity, proactive about taking initiative, and excited to wear multiple hats in a fast-paced, greenfield environment.

Why You'll Love Working Here

Cimpress Open offers an inclusive, growth-oriented environment where your impact is felt immediately. We work remotely, fostering a culture of high accountability and true autonomy. Join us to play a foundational role in a greenfield initiative that leverages cutting-edge technology to shape customer expectations and the future of Cimpress Open.

We would love to hear from you if you're ready to make a massive impact on our journey and grow hand in hand with us every step of the way.