Account Executive

About Us

CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint, streamlining workflows and improving experiences. With tailored communication solutions powered by AI and deep integrations, CipherHealth drives better clinical results, operational efficiency, and financial sustainability, transforming healthcare one interaction at a time.

Account Executive

We are looking for a self-motivated, driven, and passionate Executive Sales Professional to join our sales effort in the Health Systems space (acute care, ambulatory care, etc) for our solutions and services. This role covers the full sales cycle, from lead identification through contract negotiation and signing, account transition to services, ongoing support, and follow-on sales, including expansion, cross-sell & upsell. This position reports to the Chief Sales Officer, or their designee. The ideal candidate has a passion for healthcare, a strong drive for success, process orientation, a demonstrated ability to identify, qualify and close new opportunities, and a documented track record of results. Please note that this is an Individual Contributor role.

Responsibilities

• Run the full sales cycle from prospecting to close and contract execution
• Lead executive-level conversations with CMOs, CNOs, CFOs, and CIOs, connecting our solutions to their strategic goals
• Meet and exceed quota; maintain a pipeline of 5X assigned quota in CRM at all times
• Diagnose prospect challenges, build business cases, and develop clear ROI narratives that drive decisions
• Build and execute multi-threaded deal strategies - stakeholder mapping, objection handling, procurement navigation, and budget alignment
• Develop research-driven account plans that identify buying triggers, key stakeholders, and budget cycles
• Prospect consistently within assigned territory using a disciplined, data-informed approach
• Collaborate with your SDR partner on joint outreach and account coverage plans
• Drive expansion, cross-sell, and upsell opportunities within existing accounts
• Deliver accurate, stage-appropriate forecasts to Sales leadership with supporting deal detail in CRM
• Maintain real-time CRM hygiene across all calls, meetings, stage changes, and close plan activity
• Surface risks and blockers early, always paired with a recommended path forward
• Partner with Solution Engineering, Customer Success, and Product to deliver tailored demos and proposals
• Represent CipherHealth at industry conferences and clinical forums
• Stay current on healthcare trends, regulatory shifts, and the competitive landscape

Qualifications:

• 8-15 years of enterprise outside sales experience, with at least 5 years in acute care or health system environments
• Proven quota attainment in complex, multi-stakeholder deals with 6-18 month sales cycles
• Ability to independently develop, advance, and close six-figure deals
• Executive presence and communication skills at the C-suite level
• CRM proficiency and disciplined pipeline management (Salesforce preferred)
• Experience navigating health system procurement, legal, and compliance processes
• Ability to travel 40-50% within the assigned territory

Preferred

• Experience selling patient engagement, care coordination, or clinical workflow SaaS
• Familiarity with value-based care, HCAHPS, and hospital quality improvement
• Background in consulting, clinical operations, or healthcare IT advisory
• Trained in MEDDIC, Challenger Sale, or a comparable enterprise sales methodology

Compensation: 

Base Salary: $130,000 - $150,000 + commissions and equity

Don’t meet every single requirement? 

At CipherHealth, we believe every candidate is unique and are dedicated to building an inclusive workplace. If your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate!

You will never be asked to conduct a text message interview, submit payment or share financial information to participate in our interview process. All emails from CipherHealth will come from "@cipherhealth.com" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from CipherHealth recruiting, forward it to [email protected].

We kindly request that you do not contact us by phone regarding this job posting. Our phone lines are specifically for customers needing immediate support. Our hiring team carefully reviews all applications submitted through our careers page, and we'll reach out to candidates directly if there’s a match. Thank you for your understanding and patience!

How We Invest In You

• Healthcare that begins on your first day:
• Generous company-funding of our health, vision, and dental plans
• HSA/FSA plans
• Short and Long-Term Disability
• Life and Personal Accident Insurance
• $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
• Employee Assistance Program (EAP)
• Adoption Assistance
• Retirement: 401(k) at three months of employment - with a match upon enrollment!
• Time away:
• Discretionary PTO + 13 paid holidays
• Parenthood: Competitive paid parental leave and flexible return to work policy
• Recognition:
• Generous Employee Referral Program - earn cash for each employee referral that is hired
• Yearly Cipher-versary stipend
• Ci-Phives - receive public kudos and gift cards from peers and managers
• Culture:
• CARE2 Values
• Monthly All Teams Meetings
• Employee Resource Groups such as Rainbow Room and BIPOC Group
• Internal Webinars and robust onboarding / training programs
• Remote-first team: $50 per month reimbursement in your check for WFH expenses
• You’ll receive a new Macbook laptop, other hardware, and company swag upon hire