Account Executive - Services & Software Buying Programs

This is a high-touch, customer-facing role. While Cisco supports flexible work locations, this position requires a consistent physical presence at customer sites to foster relationships and gain deep insights into their operational environments. You must be willing to travel regularly to meet with customers in person. The preferred location for this role is Austin, TX, but open to additional locations including Dallas/Ft. Worth or San Antonio.

Meet the Team

You will collaborate with Software Account Executives, Regional Managers, Partner Leaders, and cross-functional Cisco teams, including Cisco Portfolio, partner sales organizations, Customer Experience (CX), and architecture sales teams.

Your Impact

You are a consultative seller and strategic problem solver whose primary goal is to deliver outstanding business outcomes to your customer. You hold yourself accountable for driving new and incremental business within your customer base. You possess a collaborative approach and recognize the importance of the collective team. You are a sales professional with proven success in the industry. You are motivated to get results and exceed sales goals. You will use your natural curiosity and empathy to establish relationships and provide the best solutions to our customers. You lead with optimism will be tenacious in the hunt and closure of sales opportunities. You have a commitment to operational excellence.

Your role will combine the expertise of an Account Executive for Cisco’s Premium Services with the savvy of an Account Executive for Strategic Buying Programs. As an Integrated Services and Buying Programs Account Executive, you are responsible for leading customer value realization leveraging services to ensure adoption and curating a value-driven software consumption strategy. You will focus on Professional Services, Premium Support Services (Point of Sale, Uncovered, and Renewal upsell), and Enterprise Agreements. You will understand your customers' business, success metrics, decision criteria, and create compelling solutions that align with the defined business outcomes, financial needs, and long-term objectives. Applying the Cisco End-to-End Selling method and Lifecycle Selling approach, you will drive incremental value for our customers and growth for Cisco.

Key Responsibilities:

• Become a subject matter expert in our professional services and buying programs.
• Collaborate and coordinate cross-functionally to ensure that we present ourselves as One Cisco to our customers, simplifying their experience and amplifying our impact.
• Establish strong customer relationships and build credibility as a business advisor by focusing on relevant use cases for Cisco’s premium services and buying programs.
• Cultivate relationships with ecosystem partners and develop strategies for mutual success.
• Formulate the services and buying programs strategy for your territory, solidify your value as a business advisor to our regional leadership, and lead initiatives to bridge gap to goal.

Minimum Qualifications

• 7+ years proven experience in Services and/or Software sales, with a track record of meeting or exceeding sales quotas.
• Demonstrated ability to develop trusted relationships based on deep understanding of the customer’s perspective.
• Demonstrated proficiency in sales methodologies, deal construction, and negotiation tactics.
• Proficiency with SFDC and the Microsoft Office Suite.
• Travel required, amount dependent upon location.

Preferred Qualifications

• Strong understanding of support, professional services, and enterprise software agreements.
• Ability to understand and articulate customer business outcomes and financial needs.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams through influence of desired outcomes: sales teams, renewals, delivery, customer success, business entities, and partners.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.