Cloud Engineer

Meet the Team

Be part of the Cisco Webex Contact Center team, where technology, innovation, and collaboration come together to transform customer experiences. We foster a culture of curiosity, creativity, and continuous learning, empowering team members to experiment, challenge existing approaches, and bring new ideas to life.

Our Collaboration technology powers industry-leading products like Webex Meetings, Webex Calling, and Webex Contact Center. As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future.

Our engineering teams know the right things to do and are empowered to do them. This is a friendly, energetic environment with a fast pace of delivery, working closely with co-located design and product management teams.

Your Impact

• Design, build, and lead end-user features used by millions of people worldwide.
• Break down product requirements into clear technical tasks and implement elegant, maintainable components within an existing framework.
• Listen to the customer and elevate their experience.
• Play to win - collaborate closely with engineers, product managers, and designers to deliver high-quality experiences that delight our customers. Share your opinions, iterate, and move fast.
• Optimise - spend more time on the most challenging problems by using AI tools effectively and responsibly.
• Bring your fun, curiosity, and personality to the team.

Minimum Qualifications

• Education: Bachelor’s degree (or higher) in an analytical subject such as Computer Science, Electronic Engineering, or Software Engineering.
• Experience: 1 - 2 years of professional AI driven software development experience, with a strong passion for technology and building high-quality software. An interest in AI-assisted development, including hands-on use or experimentation with LLM-based tools for tasks such as refactoring, test generation, debugging, or developer productivity improvements - with strong validation and ownership of shipped code.
• Coding Aptitude: Solid architecture and programming experience, with the ability and desire to learn new technologies quickly.
• Problem Solving: Ability to apply (and lead) a scientific and creative approach to solving complex problems.
• Adaptable & Collaborative: Thrives in diverse team environments and communicates clearly and precisely.
• Quality Focus: Strong attention to detail, experience defining test strategies, and a commitment to continuous learning and quality outcomes.

Preferred Qualifications

End-to-end development experience across the stack

Experience with unit, integration, and end-to-end testing, including contract testing and test automation within CI pipelines.

Familiarity with Git, DevOps practices, continuous integration, and continuous delivery.

Experience optimising applications

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.