Observability Domain Enablement Lead

Meet the Team

The Domain POD team brings together Splunk product subject-matter experts and AI-powered instructional designers and portfolio managers. The team develops annual and quarterly enablement plans, identifies learning requirements, supports in-person events, and supports the development of innovative onboarding and learning experiences for our collaborators and audiences. We work across Splunk product, Splunk sales, and technical sales, and help evangelize our products across Cisco.

The Observability Domain Lead works in close partnership with the instructional designer and cross-functional stakeholders to guide technical sales enablement for Splunk Observability. The role brings domain and field expertise to the team, translating product and seller needs into priorities, plans, and measurable enablement outcomes.

Your Impact

Enablement Strategy, Planning & Seller Readiness

• Partner with the instructional designer to develop and maintain the Observability enablement strategy, ensuring learning priorities align with business needs and the needs of technical sellers.
• Own the Observability enablement roadmap and priorities, including annual enablement plans and quarterly plans.
• Research and assess the challenges sellers and sales engineers face to identify capability gaps, learning requirements, and opportunities to improve seller readiness.
• Use enablement data, KPIs, seller sentiment, and more to make decisions about priority and impact of potential enablement initiatives.
• Evaluate past enablement efforts and use feedback, performance data, and business context to recommend improvements.
• Set technical direction for Observability enablement, helping sellers understand Splunk Observability and confidently communicate its value to customers.
• Represent seller and sales-engineer needs in enablement planning and content decisions.
• Coordinate with the instructional designer, who leads curriculum and learning-experience design, to turn priorities and technical requirements into effective learning experiences.

Technical Direction & Stakeholder Collaboration

• Serve as a trusted Observability subject-matter resource for the instructional designer and cross-functional partners.
• Ensure technical content and product messaging are accurate, relevant, and aligned with current Splunk Observability capabilities and positioning.
• Work with stakeholders across product, product marketing, field sales, and technical sales to align on enablement needs, priorities, and plans.
• Coordinate subject-matter experts and other internal and external contributors to support the development and delivery of enablement programs.
• Advise leaders and stakeholders on Observability seller readiness, field needs, and enablement opportunities.
• Share ownership of stakeholder alignment and approvals with the instructional designer and relevant partners.

Program Delivery, Measurement & Operations

• Lead the establishment and measurement of Observability enablement programs in partnership with the instructional designer and stakeholders.
• Maintenance of the entire Splunk Observability enablement portfolio, ensuring content remains accurate and up to date.
• Establish and monitor measures of seller readiness, proficiency, learning adoption, and business impact.
• Gather and interpret learner, seller, and stakeholder feedback to assess program effectiveness and inform future plans.
• Keep enablement priorities and technical direction current as products, messaging, and seller needs evolve.
• Coordinate cross-functional projects across a broad group of internal and external stakeholders, keeping plans, contributors, and deliverables aligned.
• Willingness and ability to travel to meet business and customer engagement requirements

Minimum Qualifications

• Bachelor’s degree in a relevant field or equivalent practical experience, with a minimum of 5 years of prior experience in sales enablement, technical sales enablement, or a related enablement role.
• • Previous background with developing enablement plans, coordinating training programs from planning through delivery, and working with instructional designers or subject-matter experts.
• • Prior experience managing cross-functional projects and coordinating multiple program priorities.

Preferred Qualifications

• Experience supporting enablement initiatives for observability, security analytics, cloud, or data platforms.
• Previous experience with Splunk Observability and supporting technical seller or sales engineer orles
• • Familiarity with Splunk product suites and the specific requirements of technical sales positioning, demonstrations, and proof-of-concept workflows.
• • Experience utilizing learner feedback, adoption metrics, and business data to evaluate and measure program effectiveness.
• • Background in technical sales activities including value-based selling and customer engagement strategies.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Cisco is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Accommodations for Disabled and Neurodivergent Applicants

We offer the necessary guidance and access to assistive technology and services to support your application process. If you require assistance or accommodations during the application, interview, or hiring process, please contact us.

Cisco is an Affirmative Action and Equal Opportunity Employer.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.