Supervisor, Interface Solutions

Company Overview:

Citco Fund Services companies is the world's pre-eminent hedge fund administrator with over 40 years’ experience in the provision of administration and extended value-add services to hedge fund clients - many of whom are leading names in the industry. Operating out of 19 strategic centers globally, our global presence reflects our philosophy to provide support wherever our clients are located. This approach gives us an opportunity to utilize this global reach to ensure specific client needs are met on timely basis.

Citco Fund Services offer a full range of fund administration services and complete front-to-back offering for single manager funds, combining portfolio capture and real-time position monitoring technology, using the Æxeo Technology system, with middle and back office operations support. The Citco Fund Services companies are the world's pre-eminent hedge fund administrators and have over 40 years’ experience in the provision of administration and other services to their hedge fund clients, many of whom are leading names in the industry.

Department Overview:

Interface Solutions is responsible for all aspects of portfolio data exchange and support across trade processing, security setup, pricing and position data. The group has an operational and a strategic mandate to fulfill. This is accomplished through a location strategy that combines presence in strategic locations close to our client needs and the utilization of standardization, centralization and scale in our operational Centre of Excellence (CoE) locations.

Operational:

• Own and manage the end-to-end lifecycle of automation ideas submitted by Portfolio Data Operations teams via the Idea Box, taking accountability for prioritization, development, and delivery of solutions.

• Partner with Portfolio data operations teams across MDBG, Trading accruals, Recon, and Pre-Production to identify and scope automation opportunities. Develop and deploy automation solutions for these key operational areas

• Present automation roadmaps, progress updates, and metrics or dashboards to senior stakeholders

• Facilitate workshops and sessions to provide solutions and road map on new automation ideas

• Participate with feedback and enthusiasm, challenging the status quo and continuously strive to improve current processes.

Key Competencies:

• Detailed understanding of broker/vendor files, UI platforms, and complex OTC instrument lifecycle events

• Strong problem-solving skills with ability to deliver timely workarounds

• Ability to communicate technical concepts clearly to non-technical stakeholders

• Proactive, self-driven approach with ability to multitask across functional priorities

• Collaborate with Citco Technology to analyze, develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.

Position Overview

The successful candidate will be part of the Interface Solutions department whose primary responsibility will be to ensure the effective management of all aspects for Portfolio Data operations & interface solutions to Clients and Vendors. As a group with representation in Asia Pacific, Europe and North America, the team provides seamless support to all CFS offices on a global basis.

• The successful candidate will have a strong understanding of Data Operations and will be embedded within Citco's broader Portfolio Data Operations team, driving automation initiatives and operational efficiencies across data-oriented teams. The role requires knowledge of Æxeo, fund administration fundamentals, and vendor platforms including Omgeo, Traiana, Markit, and Trax. etc.

Main Job Functions/Responsibilities:

• Communicate effectively with internal and external parties to resolve issues

• Build and maintain end-to-end automation workflows using RPA tools such as UiPath, Power Automate, Automation Anywhere, and Alteryx

• Develop productivity solutions leveraging Microsoft Copilot and Python-based automation

• Write, test, and maintain production-grade VBA macros supporting critical business processes

• Develop and optimize SQL queries, stored procedures, and database objects across SQL Server, Oracle, or similar platforms

• Support PDO processes including trade operations, reference data, reconciliation, and accruals

• Assist management in the design and implementation of workflow improvements, scheduling development releases and updates

• Ensure all new automations have required permissions, SOPs, and governance frameworks in place

• Troubleshoot, debug, and continuously improve existing automated solutions

• Maintain version-controlled codebases and clear technical documentation

• Translate business requirements into scalable technical builds

• Identify opportunities for efficiency, risk mitigation, standardization, and automation

Preferred Skills:

Low code no code Tools - Hands-on experience with automation tools (e.g., Copilot, RPA tools (UiPath, Power automate, Automation anywhere, Alteryx etc.)

Python / VBA / Macros - Basic Python scripting; Strong proficiency in Visual Basic for Applications; ability to build complex, production-grade macros

SQL - SQL skills including complex joins, stored procedures, and query optimization

Databases - Experience working with relational databases (SQL Server, Oracle, or similar)

Financial Domain - Understanding of financial data operations including trade lifecycle, reconciliation, and accounting

Communication - Ability to translate complex technical concepts for non-technical stakeholders

Education & Experiences:

• Bachelor’s degree in computer science or applications, Information Technology, Finance, or a related field

• Knowledge or experience in fund administration, asset management, or financial services

• Familiarity with Python or other scripting languages as a complement to VBA

• Exposure to RPA tools (e.g., UiPath, Power Automate)

• Knowledge of data governance and data quality frameworks

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.