Automation Testing Application Development Manager, Vice President

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Position Overview:

As an Automation Testing Engineering Manager at Citi, you will lead a team shaping how AI and automation are applied to modern software quality practices. You will guide six engineers plus a supporting contractor population, setting the direction for automation testing across technology delivery. This role offers the chance to influence testing strategy, build team capability, and directly improve the speed and reliability of how Citi delivers technology.

Responsibilities:

• Lead and manage an automation testing team of six engineers and a contractor population, overseeing hiring, performance evaluations, and day-to-day staff management.
• Guide the team in applying AI-driven and automation testing methods to increase test coverage, speed, and accuracy.
• Provide technical oversight across automation testing frameworks and application development systems, drawing on cross-functional expertise.
• Review and evaluate proposed technical testing solutions to confirm they meet quality, performance, and delivery requirements.
• Shape automation testing strategy in partnership with broader technology leadership, aligning testing practices with business priorities.
• Manage budget, resourcing, and delivery timelines to keep testing milestones on track.
• Define and maintain testing standards, negotiating with external vendors and partners where required.
• Identify and manage risk within testing processes, ensuring activities comply with relevant laws, regulations, and Citi policy.

Required Qualifications & Skills:

• 6 plus years of experience in the financial services industry, including experience as an application development manager or senior-level application development professional.
• Hands-on experience with AI and automation testing tools, with the ability to guide a team in applying them effectively.
• Experience managing teams and stakeholders, including hiring and performance evaluation.
• Demonstrated leadership skills and proven project management capability.
• Working knowledge of industry practices and standards.
• Clear and concise written and verbal communication skills.
• Bachelor’s degree/University degree or equivalent experience; Master’s degree preferred

What We Offer:

Join a technology team driving the future of automation and AI-enabled testing at Citi, where you will shape how quality is built into every stage of software delivery.

• Lead and grow a team of automation testing engineers, shaping how AI is applied to modern quality assurance practices.
• Work in a hybrid model with three days in the office and two days working remotely, supporting a balanced approach to work and life.
• Collaborate with technology teams across Citi's global network, gaining exposure to large-scale, complex systems.
• Access ongoing learning and development opportunities to build your technical and leadership expertise.
• Benefit from financial wellbeing programs and resources that support your long-term goals.

Apply now to lead Citi's automation testing team and help shape the future of AI-powered quality engineering.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.