Senior Mainframe Developer - Assistant Vice President

Job Description

Citi is looking for a Senior Programmer Analyst to join the Consumer Operations Technology team, contributing to the design, development, and delivery of application systems that directly support Collections & Recovery operations. In this role, you will apply deep technical expertise to build and improve software solutions that meet complex business needs, working with a high degree of autonomy within a collaborative global technology environment. This is an opportunity to make a tangible impact by shaping systems that matter - at scale, and at the centre of Citi's consumer technology landscape.

Responsibilities

• Collaborate with technology partners, infrastructure partners, Operational stakeholders during pre and post migration phases.
• Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Provides expertise in area and an advanced level of understanding of the principles of application support.
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems, and industry standards, documents requirements.
• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
• Drive production support readiness for key client onboarding and related migration activities , providing post onboarding support for ensuring client deliverable are met per SLAs.

Required Qualifications & Skills

• 10 years of experience in software application development, systems analysis, and programming.
• Expertise in application development and production support of Mainframe applications .
• Experience In working with transformation projects from legacy to Gen-Ai platforms is desirable.
• Domain expertise Loss Mitigation applications is an advantage .
• Hands-on experience with Python, applied to building and maintaining production-grade applications is a plus.
• Demonstrated ability to manage and deliver software projects from inception through to implementation.
• Familiarity with project management and consulting methodologies, with the ability to apply structured approaches to technical delivery.
• Ability to work independently under pressure, managing shifting priorities and deadlines without close supervision.
• Bachelor's degree or equivalent practical experience in a relevant technical discipline.

Beneficial Skills & Qualifications

• Experience working within financial services or consumer technology environments, particularly in collections, recovery, or operations domains.
• Exposure to risk and compliance considerations within software development, including the ability to assess and mitigate technical risks.
• Experience acting as a subject matter expert or informal technical mentor to peers or junior analysts.

What We Offer

At Citi, you will work in a performance-driven global technology team where your contributions directly shape the systems and services that support millions of customers. We invest in the growth, wellbeing, and long-term success of our people.

• Hybrid working model with 3 days in the office and 2 days working remotely, supporting a sustainable work-life balance.
• Access to structured learning and development programmes to grow your technical and professional capabilities.
• Opportunity to work on complex, high-impact technology challenges within one of the world's largest financial institutions.
• Autonomy and ownership over your work, with scope to influence standards and practices within your team.
• Wellbeing support and financial benefits designed to provide long-term security and peace of mind.
• Collaboration with global technology teams, giving you exposure to diverse markets, tools, and approaches.

Apply today and bring your expertise to a global technology team where your work drives real impact for Citi's customers and operations.

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