IT Infrastructure Project Manager

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

OIT’s Project Management Office (PMO) has the responsibility to assist departments and agencies of the City in the implementation of significant technology projects and to undertake the project management of infrastructure or IT departmental initiatives as directed by the Deputy CIO - Chief Project Management Officer. IT Infrastructure Project Managers are the leaders of transformative, critical, in-depth IT projects across the City, and are needed to analyze and document business needs and processes, organize around problem/opportunity, plan and remediate troubled projects, and ensure new initiatives are planned, launched and executed correctly. These projects range in size and complexity from simple, straightforward software updates to enterprise-wide, multi-million-dollar large-scale platform implementations.

Essential Functions

• Develop, clarify and manage the scope projects, define contract deliverables and achieve targeted outcomes.
• Ensure project requirements are achieved in a timely fashion and within budget guidelines.
• Assemble project team, identify needed resources, assign responsibilities and develop timeframes to facilitate successful completion of project activities and deliverables.
• Determine project costs/ensures delivery on time and within budgetary guidelines.
• Ensure compatibility and consistency with existing architectural and enterprise standards.
• Perform cost/benefit analysis of actions and initiatives.
• Schedule and document meeting minutes.
• Follow the OIT Project Management practice and prescribed SDLC.
• Prepare status reports, status summaries and dashboards for presentation to mid and senior level management.
• Provide support, coaching and mentoring on project management best practices, as requested for project coordinator associates

Competencies, Knowledge, Skills and Abilities

• Demonstrate leadership qualities such as conflict/issue resolution, the ability to run a project or serve as project manager on a program team and can ensure a successful project lifecycle
• Communicate (verbally and in writing) effectively with stakeholders and senior business leadership of departments and agencies participating in this project.
• Organize and work effectively with project teams of staff from department and agencies participating in this effort
• Demonstrate experience and relevant expertise in the design and building of distributed and enterprise solutions
• Plan, organize and direct the work activities of outside consultants and/or systems analysis and programming personnel assigned on a team.
• Demonstrate presentation skills, strategic thinking, and high professional ethics.
• Establish and maintain effective working relationships with associates, departmental officials, outside consultants and vendors.
• The principles of project management, systems delivery life cycle and budgeting.
• Concepts and applications of servers, storage, mainframes, monitoring, ITIL, metrics and performance management, disaster recovery, data center facilities management, managed services, and cloud computing.
• IT project management best practice, principles and techniques. (PMBOK)

• Completion of a Bachelor’s degree program at an accredited college or university with a major course work in Computer Science, Information Technology or a closely related field

AND

• PMP and/or equivalent Project Management Certification or Master’s Certificate in Project Management
• 5 years of generalized Information Technology experience (can be concurrent with above)
• Minimum of 5 years Project Management experience managing multiple, large, cross-functional teams or projects

Salary Range: $80k-$90k

Salary cannot exceed $90,000

All applications must include a cover letter. Applications without a cover letter will be considered incomplete.

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,

ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

http://www.phila.gov/humanrelations/Pages/default.aspx