Senior Product Manager

Job Description:

Healthcare in the United States is failing the people who need it most. The members we serve - Medicaid and Dual eligible individuals - have consistently been last in line for meaningful innovation, and the consequences show up in health outcomes, cost, and trust. Cityblock exists to change that.

We're building the operating system for value-based care: integrated medical, behavioral, and social care for complex populations, delivered by real clinical teams and powered by a technology platform designed to move outcomes - not just report on them. We serve hundreds of thousands of members under full-risk and shared-savings contracts, which means the quality of our care and the rigor of our technology are measured in the same place: in whether members' lives get better.

This is also one of the few environments where AI is being applied to healthcare in production rather than in pilots and demonstrations. Large language models, predictive risk models, and workflow automation are shipping into the tools our frontline care teams use every day. Risk stratification, next-best-action recommendations, care orchestration are genuinely unsolved problems, and we are inventing the patterns for how they should work at scale.

About the Role

We're hiring a Senior Product Manager to own end-to-end product delivery - from intake and discovery through scoping, build, release, and measurement - working in partnership with the Tech org, including Design, Engineering, Data Analytics, and Data Science.

You'll own the "what" and the "why," translate business and clinical needs into prioritized, well-scoped work, and ensure the technology we build moves the needle on member outcomes and business KPIs. This role is also explicitly AI-forward.We expect our PMs to use AI as a default first step in their workflow as a core part of their craft.

Responsibilities

• End-to-end product deliveryincluding intake, discovery, scoping (PRDs), estimation, build, release, and post-launch measurement.

• Business case evaluation and prioritizationscore new requests using a prioritization framework and partner with tech leadership to sequence work against company milestones, KPIs, and KTLO commitments.

• PRDs and scoping artifactsthat clearly define the problem, proposed approach, requirements, success metrics, dependencies, and risks. Living documents that stay current from discovery through deployment and include prototypes.

• Stakeholder management and roadmap transparencyOur backlog lives in Linear, your docs live in Notion, and your stakeholders always know where things stand.

• Cross-functional coordinationwith Engineering, Data Science, Data Engineering, Data Analytics, Design across the full delivery lifecycle.

• Say/Do accountabilityIf we commit to it, we deliver it, we measure it, and we publish the result, including when we fall short.

• Post-release measurementPartner with Data Analytics to evaluate success metrics against targets defined at intake, and feed learnings back into the next planning cycle.

Requirements

• Bachelor's degree

• 7+ years of product management experience with a proven track record of shipping products that moved measurable business or user metrics.

• Healthcare experience required; must possess clinical and care model literacy to quickly translate complex clinical operations, eligibility logic, and risk signals into engineering requirements.

• Strong quantitative skills, including the ability to write/review SQL, interrogate data models, navigate complex data dependencies, and scope work involving data pipeline changes.

• Proven ability to manage senior executive relationships, maintain roadmap transparency, and navigate payer complexity (external data contracts, actuary alignment, and compliance requirements).

• Deep experience in modern delivery environments (two-week cycles, continuous release, Linear/Notion stacks) and a strong written craft for authoring clear, accessible PRDs.

• Exceptional comfort with ambiguity; ability to diagnose requests and determine when to deploy lightweight validation versus deep, behavioral science-led research.

• Actively integrates AI (e.g., Claude, Cursor) into daily PM workflows-specifically for drafting PRDs, interrogating unfamiliar datasets/schemas, pressure-testing roadmaps, and utilizing/improving agentic pipelines.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave.The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.