Inside Sales Manager I

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Job Summary:

Job Responsibilities

• Develops sales team through recruiting, selecting, training and onboarding, exceptional sales talent.
• Coaches and develops the inside sales team, delivering ongoing training and development programs to improve sales skills and overall performance and key performance indicators (KPIs). Manages, coaches, and develops the inside sales team and holds them accountable against KPIs.
• Creates engagement and recognition opportunities including contests, leader boards, etc.
• Analyzes sales performance data, develops actionable insights, and implements initiatives that drive continued sales growth.
• Maintain accurate records of all leads and sales.
• Assists in forecasting goals and budget for the Inside Sales Team.
• Regularly evaluate KPIs of Inside Sales Representatives (ISRs) and entire team.
• Drives for revenue goal attainment, both quarterly and annually while reporting revenue projections and forecasting.
• Other projects and duties as assigned.

Job Qualifications

Education and Certifications

• Bachelor’s degree preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience

• Three (3) + years of successful business-to-business sales experience required.
• Two (2) + years of experience leading an Inside Sales Team preferred.
• Media sales experience and understanding of broadcast and internet/digital applications preferred.
• Experience managing remotely preferred.

Skills

• Has demonstrated ability to make business and staffing decisions while creating positive energy with the team; leads through all circumstances and challenges.
• Has extensive knowledge of sales principles and practices, and an ability to coach others on them.
• Is proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint) and familiarity with Cloud Contact Center.

Competencies

• Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue, and effectively getting message across.
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
• Negotiating: Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.
• Performance Management: Managing employee performance for success where goals are created, competencies are incorporated, and constructive feedback provided for continuous improvement.
• Planning and Organizing: Reaching goals that are central to organizational success by making and following plans and allocating resources effectively.
• Revenue and Profitability Management: Managing the revenue stream, using internal (organizational) and external (industry, market) sources of information to achieve the organization's chosen value proposition and maximize profitability.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands.
• Employee must have the ability to lift and move items up to 15 pounds.
• Employee must have the ability to see written documents and computer screens, and to adjust focus.
• This job is performed in a temperature-controlled office environment.

Other Requirements

• Ability to be in the office at least three (3) days per week as directed by management.

Location

Position Type

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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Current employees and contingent workers click here to apply and search by the Job Posting Title.