Senior Program Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

Note - This position requires residency in Pennsylvania. Candidates based in the Pittsburgh area are strongly preferred; candidates elsewhere in Pennsylvania will also be considered.

We are looking for a talented individual to join our team as a Senior Program Manager!

This role leads a large-scale commercial & industrial (CNI) energy efficiency program for a major utility client, directing all phases from inception through completion. You'll be the primary client-facing leader for the program - driving performance through the people and functional teams around you, not by doing the work yourself.

Location

What You'll Do

• Direct all phases of the client program, from inception through completion, leading primarily through your team.
• Own the cost, implementation, and performance of the program, including forecasting and financial reporting.
• Participate in the negotiation of contracts and contract changes.
• Coordinate the preparation of business plans, work statements and specifications, operating budgets, and financial terms/conditions of the contract.
• Ensure the program's approach stays aligned with current market trends, program goals, and client needs.
• Serve as the primary customer contact for program activities, leading program review sessions with the client to discuss cost, schedule, and performance.
• Develop new business or expand the program's scope with the client.
• Analyze problem and opportunity areas within the program and evaluate options.
• Evaluate performance and make recommendations on program and marketing actions.
• Establish milestones, monitor adherence to program plans and schedules, identify problems, and drive solutions - such as reallocating resources or adjusting contractual specifications.
• Determine the profitability and viability of program enhancements.
• Develop strategies to ensure effective program performance relative to market opportunity, working closely with functional groups across the program's life cycle.
• Direct the work of a cross-functional program team spanning technical, marketing, operations, analytics, and administrative areas.

What You'll Bring

• Manage one large program (typically $5-10M in annual revenue without incentives) or a large portfolio of smaller client contracts.
• Contribute to or lead contract creation and execute contracts for compliance and client satisfaction.
• Direct and coordinate a program team of roughly 50+ people across multiple functions.
• Direct people management experience, with a span of control of 2-5 direct reports plus contractors (ACWs) - with a track record of delegating to and developing your team rather than doing the work yourself.
• Comfort operating in programs that are strategic and/or carry high complexity and risk - whether that's a new program, a new client, or a complex client relationship.
• Lead process and tool improvement.
• Strong client-facing communication skills - this role is the face of the program to the client and needs to be polished, credible, and responsive in that seat.
• Strong business and financial acumen - comfortable owning forecasting and financial reporting for the program.
• May create technical content and intellectual property.

Qualifications

• Relevant work experience plus 8+ years of project or program management experience.
• 5+ years of people management experience.
• Bachelor's degree; MS or MBA preferred.

Target Compensation

$120,000 - $130,000 / Bonus

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.